Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Lawless

Taunton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Outreach Representative

Trinity Solar
05.2023 - Current
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Overcame objections using friendly, persuasive strategies.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Utilized sales techniques to build customer interest and close sales.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Set up appointments with interested customers according to schedule availability.

PetSmart Associate

PetSmart
02.2022 - 06.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Hannaford Order Picker

Hannaford Supermarket
06.2021 - 12.2021
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Grill Team Crew Member

D'Angelos Pizza
09.2020 - 06.2021
  • Restocked cooking ingredients on daily basis to maintain optimum inventory.
  • Sanitized hands and surfaces before preparing foods.
  • Maintained clean and organized workspace to prevent cross-contamination of food.
  • Maintained stock levels for sanitary products for both employees and customers.
  • Read food order slips and accepted verbal instructions by waitstaff to prepare dishes for customers.
  • Processed large orders for special events and catering services.
  • Utilized kitchen thermometer to verify properly cooked food to prevent illnesses in customers.
  • Assisted with food preparatory work by cutting and skewering meat, mixing sauces and making vegetable garnishes.


Education

Psychology

Bristol Community College
Fall River, MA
06.2026

High School Diploma -

Taunton High School
Taunton, MA
05.2022

Skills

  • Meeting Support
  • Status Updates
  • Outreach Programming
  • Filing Systems
  • Persuasion Strategies
  • Digital Media
  • Microsoft Office
  • Professional Integrity
  • Issue Resolution
  • Product Knowledge
  • Money Handling
  • Cleaning and Sanitizing
  • Time Management Skills

Timeline

Outreach Representative

Trinity Solar
05.2023 - Current

PetSmart Associate

PetSmart
02.2022 - 06.2023

Hannaford Order Picker

Hannaford Supermarket
06.2021 - 12.2021

Grill Team Crew Member

D'Angelos Pizza
09.2020 - 06.2021

Psychology

Bristol Community College

High School Diploma -

Taunton High School

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Joshua Lawless