Joshua Lerma

Work History

08.2023 - Current

Property Cleaning: Performed thorough cleaning of Airbnb properties between guest stays, including bedrooms, bathrooms, kitchens, and common areas, ensuring a high standard of cleanliness and hygiene
Laundry Services: Managed laundry services, including washing, drying, and folding linens and towels, ensuring fresh and clean supplies for each guest
Inspection and Reporting: Conducted detailed inspections of properties to identify maintenance issues or damages, reporting findings to property managers for prompt resolution
Restocking Supplies: Restocked essential supplies such as toiletries, cleaning products, and kitchen basics, ensuring each property is well-equipped for incoming guests
Adherence to Protocols: Followed strict cleaning protocols and checklists to meet Airbnb's cleanliness standards and enhance guest satisfaction
Time Management: Efficiently managed time to clean multiple properties within a specified timeframe, ensuring all tasks were completed before guest check-in times
Guest Communication: Occasionally interacted with guests to address their needs and provide assistance, maintaining a professional and friendly demeanor.

Amazon

09.2020 - 12.2022

Timely Delivery: Successfully delivered an average of 150-200 packages daily within specified time windows, ensuring on-time delivery and high customer satisfaction
Route Optimization: Utilized GPS and delivery software to plan and follow the most efficient routes, minimizing delivery times and fuel consumption
Vehicle Maintenance: Conducted daily vehicle inspections and basic maintenance to ensure safe and reliable operation of the delivery van
Customer Service: Interacted with customers professionally and courteously, handling special delivery instructions and resolving issues promptly
Package Handling: Safely loaded and unloaded packages of various sizes and weights, adhering to company handling protocols to prevent damage
Reporting: Maintained accurate records of deliveries, mileage, and any incidents or issues encountered during shifts.

Wecando

09.2017 - 06.2019

Project Management: Led the development and execution of testing protocols for new materials, coordinating with different production teams to ensure comprehensive testing procedures
Material Analysis: Supervised the evaluation of new materials, including polymers and composites, assessing their properties such as durability, flexibility, thermal resistance, and environmental impact
Process Development: Developed and optimized manufacturing processes for incorporating new materials into existing production lines, ensuring compatibility and efficiency
Quality Assurance: Implemented rigorous quality control measures, analyzing test results and ensuring that new materials met industry standards and regulatory requirements
Data Management: Managed detailed documentation of testing processes, results, and observations, providing clear and actionable reports to senior management and stakeholders
Team Leadership: Directed a team of technicians and engineers, providing training, guidance, and performance evaluations to maintain high standards of productivity and accuracy
Vendor Coordination: Collaborated with suppliers and vendors to source new materials and ensure timely delivery of samples and bulk materials for testing
Continuous Improvement: Identified opportunities for process improvements and cost reductions through the innovative application of new materials and technologies.

PrintingOnShirts

10.2013 - 04.2016

Printing Setup: Assisted in setting up and preparing printing machines (screen printing, DTG, heat press) for daily production, ensuring proper alignment and color calibration
Material Preparation: Managed the preparation and organization of t-shirts and other apparel for printing, including pretreatment for DTG and arranging for heat press transfers
Design Application: Applied customer designs onto garments using various printing techniques, ensuring high-quality output and adherence to design specifications
Quality Control: Conducted thorough quality checks at each stage of the printing process, identifying and addressing any issues with print quality, color accuracy, or garment defects
Maintenance: Performed routine maintenance on printing equipment, including cleaning screens, replacing inks, and troubleshooting minor technical issues to minimize downtime
Inventory Management: Monitored and replenished inventory of printing supplies (inks, screens, transfer papers) and apparel, maintaining accurate stock levels
Order Fulfillment: Assisted in packaging and preparing completed orders for shipping, ensuring timely delivery and proper labeling
Collaboration: Worked closely with the design team and senior printers to implement customer specifications and meet production deadlines.

FedEx Ground

09.2008 - 01.2013

Package Sorting: Efficiently sorted packages based on destination, size, and priority, ensuring accurate and timely distribution within the facility
Loading and Unloading: Loaded and unloaded packages from delivery trucks and conveyor belts, adhering to safety guidelines to prevent damage and injuries
Scanning and Tracking: Utilized handheld scanners to track packages and update the system with real-time information, ensuring accurate tracking and delivery status
Inventory Management: Assisted in maintaining inventory records by accurately logging package details and reporting discrepancies or damaged items
Team Collaboration: Worked closely with team members and supervisors to maintain a smooth workflow, addressing any issues promptly to prevent delays
Safety Protocols: Followed all safety protocols and guidelines to maintain a secure work environment, including proper lifting techniques and use of personal protective equipment (PPE)
Facility Maintenance: Helped maintain a clean and organized work area, including regular cleaning of workstations and removal of debris.

Alliance Telecom

03.2004 - 06.2006

Installation Support: Assisted in the installation of telecommunications systems, including fiber optic cables, network hardware, and related infrastructure for residential and commercial clients
Site Preparation: Prepared installation sites by running cables, setting up equipment, and ensuring that all necessary materials and tools were available and in good condition
Equipment Testing: Conducted pre-installation and post-installation tests on equipment to ensure functionality and compliance with technical specifications
Troubleshooting: Diagnosed and resolved technical issues during installations, coordinating with senior technicians and engineers to implement effective solutions
Documentation: Maintained accurate records of installations, service calls, and equipment inventory, ensuring all documentation was up-to-date and properly filed
Customer Interaction: Interacted with clients to explain installation procedures, answer questions, and provide technical support as needed
Safety Compliance: Followed all safety protocols and guidelines to maintain a secure working environment, including proper use of personal protective equipment (PPE) and adherence to OSHA standards
Maintenance: Assisted in routine maintenance and upgrades of telecommunications systems, ensuring minimal disruption to customer service.