Network Administrator
Direct Viz Solutions/RCC-CONUS
08.2021 - 04.2023
- Duties included:
- Configure Cisco Routers and Firewalls for over 100 remote sites to include sub-interfaces, helper-addresses, static routes and Firewall policies.
- Troubleshoot network connectivity issues and provide technical support for customers.
- Verify and implement all CONUS Base firewall static routing and policies that are approved in accordance with Land War Nets (LWN).
- Review all Ports Protocols and Service (PPS) documents that are submitted by customers.
- Actively listened to customers, handle concerns quickly, and escalate major issues to the supervisor.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.