JOSHUA LINTZ

• Instructed a variety of subjects to grades K-8 in the absence of the regular teacher, managed classrooms, supervised students, maintained records, and transitioned students between activities
• Carried out a detailed lesson plan including creative activities per the teacher’s direction
• Left detailed notes on homework, in-class assignments, absences and behaviors for all teachers
• Regularly disciplined disruptive student(s) and effectively calmed down class to continue lesson without further interruption.
• Fostered a positive classroom environment that promoted respect, collaboration, and open communication among students.
• Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
• Supported student success by providing personalized attention and targeted feedback on assignments.
• Established clear expectations and consistent routines for classroom management, resulting in reduced behavioral issues.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

• Responsible for maintenance of 15 military training facilities and marksmanship ranges to ensure mission readiness aboard MCAS Miramar
• Managed and inspected the quality control of all scheduled and unscheduled maintenance repairs efficiently and safely of training areas.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Analyzed problems and worked with teams to develop solutions.
• Participated in 3-4 workshops and presentations per year related to projects to maintain proficiency.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
• Enhanced project visibility by maintaining up-to-date project status reports.

• Prepared and lead service meetings for technicians and coordinated with Account Managers
• Met with clients to finalize contacts and solve specific service issues and needs and inspect service sites
• Oversee government compliance with regulatory codes and documentation
• Completed Orkin’s (Team Leader) Service Manager Development Program
• Implemented tool and equipment accountability program to prevent loss of specialized equipment and tools resulting in decreased revenue loss from replacement equipment
• Fleet vehicle specialist, overseeing operation, maintenance, and service of 34 vehicles.

• Interviewed adults and minors to determine if eligible for various types of benefits
• Followed up with applicants to determine application status, and program eligibility
• Interviewed 4-6 customers daily to obtain information needed for opening and updating claims
• Resolved Title II technical claim involving medical and non-medical issues
• Resolved customer concerns regarding non-receipt of checks, overpayment recovery, possible and future benefit calculations
• Communicated both orally and in written form with beneficiaries, in both private and public sectors with varying levels of education.
• Worked productively in fast-moving work environment to process large volumes of claims.
• Researched and analyzed complex claims to determine next steps and possible outcomes.
• Followed up with customers on unresolved issues.
• Improved customer satisfaction by providing timely and accurate information on claim status and resolution.

Aviation ordnance systems technician, Aviation ordnance quality assurance safety observer, Infantry squad leader

• Deployed for 3 tours of Operation Iraq Freedom and Operation Enduring Freedom
• Honorable Discharge