Joshua Lipman
Elizabeth,CO
Summary
Human Resources professional prepared to drive organizational success through effective people management and strategic planning. Expertise in employee relations, total rewards management, talent acquisition, and compliance, with strong focus on team collaboration and achieving measurable outcomes. Adaptable and reliable, skilled in navigating dynamic environments and aligning HR strategies with business goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Manager of HR Data Analytics and Programs
Colorado Access
08.2015 - Current
- Provide solutions, analytics observations, and business recommendation to assess the effectiveness of processes and practices across recruiting, employee reviews, performance management, retention, turnover, and talent management.
- Analyze data that provides HR metrics and analytics to support strategic initiatives and ongoing continuous improvement. Proposed and implemented data-based strategies for improved solutions.
- Collaborate with other organizational leaders, such as IT, Finance, Operations and Legal to provide leadership, consultation, or alternative solutions for improved efficiencies.
- Overall responsibility for employee benefits management to include fully insured medical and self-funded vision and dental plans. Includes reporting, benefit underwriting, data extracts, claim analysis and renewal preparation. Open Enrollment coordination with HR team for company-wide delivery.
- Manage the daily processes, reporting, and audits for the company's 401(k) Retirement Plan.
- Manage HR data and processes to strengthen a company-wide data-centric focus.
- Successfully sourced and implemented data analytics tools used for company product /LOB dashboards and reporting. Implement Project Management tools and processes for claim adjudication platform migration.
- Lead the discussions to prioritize HR system projects, enhancements and additional functionality while balancing competing priorities based on company-wide needs.
- Significant contributions towards the design and delivery of compensation strategy to include grades, job analysis, and salary ranges.
- Design, develop, manage, and implement employee review and talent management efforts company wide. Run analysis, report executive summaries, and recommend improvements.
- Implemented a new employee rewards program to align with improved culture and recognition of employees.
- Participate in the creation and implementation of HR's Key Performance Indicator (KPI) plans including planning design in alignment with the organization's strategic and operating plans.
- Collaboration with our Diversity, Equity, and Inclusion Team for deep-dive analytics on strategies to be a more inclusive company.
- Optimize the use of HR tools, drive HR process optimization and standardization while balancing the business' need for flexibility.
- Expertise in creating, conducting and analyzing executive summaries. Strengths in presenting a business case and influencing multiple levels of leaders.
- Participated in labor relations activities, resolving conflicts between management and employees while maintaining compliance with employment laws and regulations.
Manager, TPA Services
Colorado Access
04.2011 - 08.2015
- Oversee and support Third Party Health Plan Administration Operations to include Stoploss, Vendor Relations, Pricing
- Developed administrative pricing model for overall benefit management for client offerings
- Engage with wellness, disease management, and population management vendors for full suite of benefit and claim mitigation offerings
- Client relationship escalation point
Senior Account Executive
Innovative Benefit Administrators (HealthTrans PBM, now SXC)
10.2008 - 04.2011
- Provide overall account management leadership within a startup TPA – A division of the 3rd largest Pharmacy Benefit Management Organization in the US.
- Manage RFP process and collaboration for all inbound and shared opportunities.
- Analyze financial impact of prospective self-funded employer groups vs. fully insured markets to collaborate sale approach with sales and team leads.
- Stoploss rate coordination and underwriting validation for prospective and in-force clients.
- Primary client contact and resource for internal customers for issue identification and resolution.
Account Executive, Specialty Markets
Great-West Healthcare (CIGNA)
07.2005 - 08.2005
- Provide overall account management / sales team direction for the fastest growing block of business; representing 8 Third Party Administrator (TPA) relationships, 100,000 total division members and $4+ million in revenue. Including student, self-funded, and ancillary lines of coverage.
- Responsible for implementing, managing and coordinating state policy filings and benefit payment clarifications of a fully insured student block with a profile of 12,000 lives and $5 million in revenue.
- Identified and evaluate growth opportunities and selected the best qualified to pursue to final sale. Engaged in the implementation process following sale.
- Coordinate and provide the delivery of new product offerings to internal / external audiences.
- Manage RFP process.
- Drive and collaborate change process for claim administration and service delivery procedures.
Senior Underwriter
Great-West Healthcare (CIGNA)
07.2000 - 06.2002
- Underwrite and administer in-force business. Established actuarial based rating for prospect and in-force accounts.
- Investigate, interpret and analyze claim information to determine cost and risk factors.
- Coordinate action of head office service on problems and assists in negotiating with brokers or policyholders on block of cases.
- Recommend risk levels, funding arrangements, product features and determine appropriate fees for clients.
Education
Bachelor of Arts - Sociology
University of Colorado Denver
Denver, COSkills
- Compensation strategy development
- Team leadership
- HRIS administration
- Workforce data analysis
- Position evaluation
- HR operational efficiency
- Workforce engagement
- Total rewards program management
Certification
- SHRM-CP Society of Human Resources Management – Certified Professional
- PAHR Human Capital Institute – People Analytics for HR
- ICP-AHR International Consortium for Agile – Agility in HR
- CSFP National Association of Health Underwriters – Certified Self-Funding Professional
- Current Colorado Insurance License (RPI 103631) in Health Insurance and Life Insurance lines of coverage.
Timeline
Manager of HR Data Analytics and Programs
Colorado Access
08.2015 - Current
Manager, TPA Services
Colorado Access
04.2011 - 08.2015
Senior Account Executive
Innovative Benefit Administrators (HealthTrans PBM, now SXC)
10.2008 - 04.2011
Account Executive, Specialty Markets
Great-West Healthcare (CIGNA)
07.2005 - 08.2005
Senior Underwriter
Great-West Healthcare (CIGNA)
07.2000 - 06.2002
Bachelor of Arts - Sociology
University of Colorado Denver
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