Joshua Lloyd
Greensboro,NC
Summary
Results-driven and dependable professional with experience in logistics, delivery operations, and customer service. Proven ability to manage time efficiently, maintain accurate inventory, and ensure timely and accurate deliveries in fast-paced environments. Strong communication and problem-solving skills with a focus on customer satisfaction and teamwork. Experienced in warehouse operations, order fulfillment, and safe material handling, with a consistent track record of reliability and productivity. Currently advancing education in Business Administration, building a solid foundation in finance, marketing, and management to support long-term career growth in business and operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
Instacart
05.2025 - Current
- Shop and deliver groceries and household items through Instacart, ensuring accurate orders and on-time, contactless deliveries.
- Picked, packed, and verified items against app orders; resolved substitutions per customer preferences.
- Optimized multi-stop routes using in-app navigation to meet delivery windows.
- Maintained cold-chain integrity and safe handling of perishables.
- Communicated ETAs and order updates; provided courteous, professional service.
- Performed basic vehicle inspections and maintained mileage and expense logs.
SHIPPING AND RECEIVING CLERK
Unicorn Group of NC
02.2024 - 05.2025
- Managed shipping operations, ensuring accurate goods processing and timely deliveries.
- Operated forklifts, maintaining safety and efficiency in material handling.
- Coordinated with team to streamline logistics, boosting department productivity.
- Implemented inventory controls, reducing discrepancies and enhancing accuracy.
- Facilitated vendor communication, ensuring smooth shipment deliveries. Managed shipping operations, achieving timely deliveries and improving overall customer satisfaction through enhanced processing accuracy.
WAREHOUSE DRIVER
Vance Furniture
01.2023 - 02.2024
- Assembled furniture in warehouse, ensuring timely deliveries to customers.
- Operated box truck for efficient transport, enhancing delivery reliability.
- Utilized driving skills to maintain safe and punctual service.
- Contributed to warehouse operations, optimizing workflow processes.
- Improved customer satisfaction through accurate and prompt furniture delivery.
DELIVERY DRIVER/BOX MEAL PREP
Spicy Green Gourmet
03.2022 - 12.2022
- Delivered meals efficiently to diverse locations, ensuring timely service and customer satisfaction.
- Efficiently delivered meals and assisted in meal preparation, enhancing customer satisfaction and streamlining kitchen operations.
- Worked closely with kitchen staff to ensure timely meal preparation and accurate order fulfillment, fostering a cohesive team environment.
CASE PICKER
MUTUAL DRUG
04.2021 - 02.2022
- Efficiently identified pick locations using RF scanner, reducing inventory errors.
- Resolved inventory discrepancies by locating misplaced merchandise.
- Ensured safe worksite by maintaining cleanliness and proper stacking techniques.
- Accurately labeled containers to prevent shipping errors.
- Loaded products into processing equipment, optimizing workflow.
- Selected items per pick lists, ensuring order accuracy and efficiency.
- Organized products on pallets, optimizing space and workflow.
AMAZON WAREHOUSE ASSOCIATE
Amazon
09.2020 - 04.2021
- Engaged customers and explained promotional and seasonal items, enabling patrons to make educated choices.
- Trained and oriented new employees to cafe policies, procedures, and standards, verifying acclimation to normal and peak demands.
- Maintained cleanliness checklists and delegated janitorial duties to preserve cafe health standards.
- Increased productivity and employee retention by improving operations and building good relationships with team members.
- Estimated the ingredients and supplies needed to keep inventory at the optimal level.
SHIFT LEAD
VA Hospital
07.2019 - 08.2020
- Engaged customers and explained promotional and seasonal items, enabling patrons to make educated choices.
- Trained and oriented new employees to cafe policies, procedures, and standards, verifying acclimation to normal and peak demands.
- Maintained cleanliness checklists and delegated janitorial duties to preserve cafe health standards.
- Increased productivity and employee retention by improving operations and building good relationships with team members.
- Estimated the ingredients and supplies needed to keep inventory at the optimal level.
CASHIER/CUSTOMER SERVICE
Roses Discount Stores
09.2018 - 07.2019
- Replenished shelves with new items and restocks to keep displays full for customers.
- Assisted customers with locating and purchasing items located on sales floor or in storeroom.
- Directed extraneous inventory to storage areas for later use.
- Cleaned and organized workstations regularly to avoid misplacing product or causing unnecessary delays.
- Loaded and unloaded heavy items for team members and customers, including using pallet jacks regularly.
COURT MONITOR
Sky Zone
03.2017 - 05.2018
- Employed established de-escalation techniques to react immediately and calmly to resolve issues.
- Maintained rooms, closets, games, and equipment in neat and orderly condition by performing routine maintenance and custodial functions.
- Protected participants by maintaining discipline and teaching every person about proper safety techniques.
- Kept recreational facilities clean, organized and ready for use.
Education
ASSOCIATES IN BUSINESS ADMINISTRATION -
Southern New Hampshire University
04.2026
Bachelor of Science -
Southern New Hampshire University
Hooksett, NH04.2028
HIGH SCHOOL DIPLOMA - undefined
Granville Central High School
Stem01.2018
Skills
- RF Scanner
- Materials Handling
- Warehouse
- Packaging
- Order Picker
- Customer Service
- Delivery
- Distribution
- Food Preparation
- Moving
- Pallet Jack
- Barista
- Assembly
- Shift Management
- Hand Tools
- Communication
- Power Tools
- Computer
- Box Truck
- Organization
Certification
APPLIED MARKETING STRATEGIES
Timeline
Delivery Driver
Instacart
05.2025 - Current
SHIPPING AND RECEIVING CLERK
Unicorn Group of NC
02.2024 - 05.2025
WAREHOUSE DRIVER
Vance Furniture
01.2023 - 02.2024
DELIVERY DRIVER/BOX MEAL PREP
Spicy Green Gourmet
03.2022 - 12.2022
CASE PICKER
MUTUAL DRUG
04.2021 - 02.2022
AMAZON WAREHOUSE ASSOCIATE
Amazon
09.2020 - 04.2021
SHIFT LEAD
VA Hospital
07.2019 - 08.2020
CASHIER/CUSTOMER SERVICE
Roses Discount Stores
09.2018 - 07.2019
COURT MONITOR
Sky Zone
03.2017 - 05.2018
HIGH SCHOOL DIPLOMA - undefined
Granville Central High School
ASSOCIATES IN BUSINESS ADMINISTRATION -
Southern New Hampshire University
Bachelor of Science -
Southern New Hampshire University