Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSHUA LOGAN SMITH

Wentzville,MO

Summary

With 12 years of experience at Cerner/Oracle Health, I have enjoyed building customer relations while also managing complex projects. I guided client HIM staffs through software upgrades and testing in the Upgrade Center. Additionally, I prepared the organization for the implementation of ICD-10. As the team lead for the HIM ProFile solution, I mentored and trained new associates, and was also an Upgrade Center liaison for the HIM High council. I took on a more techinical role and found the opportunity to join the Revenue Cycle Monitoring team as an Integration Architect, I collaborated with solution experts to implement system checks for proper build and provide monitoring services for Revenue Cycle clients. My preventative measures and processes allowed for a smooth end to end Revenue Cycle experience for hospital systems. Over the course of my time in Revenue Cycle Monitoring we were able to save hospital systems millions of dollars in lost revenue. After my time with RCM I moved back into a more client facing role with the Regulatory team and now excel in implementing regulatory projects and building strong client relationships.

Overview

12
12
years of professional experience

Work History

Regulatory Integration Architect

Oracle Health
03.2022 - Current
  • Manage the technical side of 2015 CEHRT Cures projects, providing first level techinical support, ensuring proper build to reach compliance with CMS
  • Monitor and maintain client domains, ensuring they were reaching proper metrics within our system to achieve the maximum amount of Medicare reimbursement.
  • Automated tasks to reduce labor costs and increase productivity.
  • Led product teams of 20 for regulatory product compliance on 2015 CEHRT CURES Updates.

Revenue Cycle Monitoring Integration Architect

Cerner Corporation
10.2016 - 03.2022
  • As a Support Integration Architect, I am accountable for leading integrated client engagements
  • I cultivate client relationships to achieve business objectives, coordinate design, system validation, and integration activities across revenue cycle solutions and venues of care
  • I enable the execution of domain, issue, and change management strategies, and act as an escalation point for client and project integration risks
  • I also partner with engagement management teams to ensure project deliverables and timelines are met to deliver value to the client as committed and support internal and external client project teams in understanding, designing, and validating integration points across the rev cycle solutions
  • Additionally, my team seeks new business lines and opportunities within Cerner, fixing inefficiencies, providing additional coverage, and creating new processes to ensure the Revenue Cycle offering is functioning at the highest level for all clients
  • Commonly used tools such as JIRA, WIKI, BMC Remedy, Git, GitHub, GitBash, PowerBI, Dbeaver, Visual Studio Code, SharePoint, Yammer, Power Automate, Microsoft Forms, Microsoft Planner, Microsoft Excel, Microsoft Word, Microsoft Outlook, as well as Cerner Proprietary software and tools are used daily

Upgrade Center Senior Business Analyst

Cerner Corporation
08.2014 - 10.2016
  • As a Senior Analyst in the Upgrade Center, I consulted with clients during implementations to delivery client-specific venue configuration, testing and training
  • This included consulting with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance
  • I provided implementation process leadership for client work groups, completed complex full-system solution build, and maintained accountability for build quality score and follow up actions
  • In addition, responsibilities will include navigating across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement leadership
  • As a member of the team, you will develop and execute complex test plan and test script execution and follow change management process for new defects, establish best practices for knowledge transfer and process improvement as well as assume venue coaching responsibility for other associates
  • Daily tools included Remedy, Microsoft Excel including VBA and Macro creation, Microsoft Word, Microsoft Outlook, as well as Cerner Proprietary software and tools

Upgrade Center Business Analyst

Cerner Corporation
07.2013 - 08.2014
  • Communicate, collaborate and work to design and customize clients' new or updated computer systems
  • Much of my time was spent communicating with and supporting clients
  • The end goal was to support clients through Cerner upgrades, system changes and enhancements and ongoing system maintenance, which included system testing, troubleshooting, issue management, training, and go-lives
  • Daily tools included Remedy, Microsoft Excel including VBA and Macro creation, Microsoft Word, Microsoft Outlook, as well as Cerner Proprietary software and tools

Education

BA - Accounting

Ottawa University
Ottawa, KS
05.2013

BA - Business Administration and Management

Ottawa University
Ottawa, KS
05.2013

Skills

  • Oracle SQL
  • Cerner Command Language (CCL)
  • PowerBI
  • GitHub
  • Certified Revenue Cycle Representative
  • Cerner Millennium
  • Cerner Health Information Management
  • Cerner Revenue Cycle
  • Problem Solver
  • Critical Thinker
  • Agile
  • Adaptable
  • Data analytics
  • Project Management
  • Customer relationship development
  • Work instructions

Timeline

Regulatory Integration Architect

Oracle Health
03.2022 - Current

Revenue Cycle Monitoring Integration Architect

Cerner Corporation
10.2016 - 03.2022

Upgrade Center Senior Business Analyst

Cerner Corporation
08.2014 - 10.2016

Upgrade Center Business Analyst

Cerner Corporation
07.2013 - 08.2014

BA - Accounting

Ottawa University

BA - Business Administration and Management

Ottawa University

Similar Profiles

CREATE PROFILE
JOSHUA LOGAN SMITH