Joshua Longie
SPOKANE,Washington
Summary
To seek and maintain a position in the training department that offers professional challenges utilizing interpersonal skills, and excellent problem-solving skills. Motivated and eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 7 years of transit experience and superior planning and time management abilities.
Overview
22
22
years of professional experience
Work History
Paratransit Field Instructor
Spokane Transit Authority
09.2023 - Current
- Provided coaching and mentoring to New Paratransit Operators.
- Trained and mentored 8 new Operators.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Paratransit Dispatcher
Spokane Transit Authority
06.2022 - Current
- Utilized TRAPEZE to monitor and adjust routes.
- Adjusted routes based on many different metrics.
- Tracked and monitored up to 75 routes.
Paratransit Operator
Spokane Transit Authority
05.2017 - Current
- Provided safe, reliable transportation to elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Accepted and processed fares.
- Trained new hires.
- Participated in STA, WSTA, and CTAA Roadeo competitions placing competitively in all
- Helped test and train on the DriverMate software system
Sales Assistant
Keller Williams
06.2016 - 05.2017
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built relationships with customers and community to promote long term business growth.
- Followed up on sales leads for Real Estate agents.
- Assisted with open houses or other needs that agents may have had.
Training Team
Core-Mark International
01.2008 - 05.2016
- Trained New hires
- Traveled to set up and train new divisions
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
Recieving Manager
Core-Mark International
06.2001 - 05.2016
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Created and enforced detailed organization processes to increase quality and service standards.
- Managed inbound receiving departments.
- Direct supervision of 8 employees.
- Travel and Train at the cooperate level.
Education
High School Diploma -
Rogers High School
Spokane, WA06.2001
Skills
- Emergency Preparedness
- Operational Procedures
- Route Planning
- Team Player
- Goal Oriented
- First Aid
- Public Speaking
- Course Planning
Timeline
Paratransit Field Instructor
Spokane Transit Authority
09.2023 - Current
Paratransit Dispatcher
Spokane Transit Authority
06.2022 - Current
Paratransit Operator
Spokane Transit Authority
05.2017 - Current
Sales Assistant
Keller Williams
06.2016 - 05.2017
Training Team
Core-Mark International
01.2008 - 05.2016
Recieving Manager
Core-Mark International
06.2001 - 05.2016
High School Diploma -
Rogers High School
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