- Mental health awareness
- Youth mentorship and development
- Community outreach and service
- Conflict resolution and mediation
- Trauma-informed care
- Advocacy for underserved populations
- Crisis intervention strategies
- Cultural competence and inclusion
- Public speaking and communication
- Organizational behavior and leadership
- Social justice and reform
- Faith-based community work
- Family dynamics and counseling approaches
JOSHUA LOPEZ
Behavior Technician
SAN PABLO,CA
Summary
Compassionate and driven Behavior Technician with hands-on experience supporting individuals facing developmental and behavioral challenges through structured interventions and goal-focused strategies. Skilled in building trust with clients, maintaining detailed documentation, and collaborating with multidisciplinary teams to implement personalized care plans. Passionate about advocacy, client empowerment, and connecting people with the resources they need. Eager to transition into case management to broaden impact and apply a psychology background in a holistic, recovery-focused environment.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Behavior Technician
Advance Behavior Therapies
Concord, CA
02.2025 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
Senior Operations Associate
Gopuff
San Pablo, CA
11.2022 - 02.2025
- Oversaw daily warehouse receiving operations, managing over 2,000 incoming units per day with speed and accuracy
- Ensured efficient order fulfillment under high-pressure, fast-paced conditions while maintaining service-level targets
- Trained and mentored new employees on safety protocols, inventory systems, and team communication
- Reduced inventory discrepancies by 35% through consistent auditing and improved intake processes
- Maintained detailed records and compliance with safety and operational procedures to support smooth logistics
- Developed multitasking, prioritization, and problem-solving skills while working with a diverse team
- Strengthened ability to remain calm under pressure, coordinate tasks, and deliver consistent results—skills essential to high-responsibility, people-focused roles like case management
Lead Counter Helper
Panda Express Restaurant
Pinole, CA
08.2020 - 10.2022
- Led and supervised front-line team members in a fast-paced food service environment, ensuring smooth daily operations and excellent customer service
- Supported over 500+ customer interactions per week while maintaining team morale and ensuring a respectful, solution-oriented environment
- Trained and mentored new hires, fostering a supportive team culture and promoting personal growth and accountability
- Handled conflict resolution, customer concerns, and time-sensitive problems with professionalism and empathy
- Balanced operational tasks with team support, including scheduling, cash handling, and maintaining cleanliness and safety standards
- Maintained accurate shift reports and compliance records, demonstrating attention to detail and strong organizational skills
- Developed strong leadership, communication, and people-management skills essential for building trust and managing client needs in case management roles
Education
Bachelor of Arts - Psychology
San Francisco State University
San Francisco, United States 09.2024 - 05.2026
Associate of Arts - Psychology
Contra Costa College
San Pablo, United States 09.2022 - 12.2024
Skills
Accomplishments
- Mentored at-risk youth through church programs, fostering emotional growth and early intervention
- Led outreach events with 20+ participants, promoting community and youth engagement
- Managed logistics for church music/youth programs across multiple Southwest locations
- Mediated peer conflicts and recognized signs of emotional distress, ensuring timely support
- Trained volunteers and built strong rapport with diverse families through empathy and trust
- Awarded Best Pianist and earned top honors in international/regional church music contests
Certification
Forklift Certification
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Behavior Technician
Advance Behavior Therapies
02.2025 - Current
Bachelor of Arts - Psychology
San Francisco State University
09.2024 - 05.2026
Senior Operations Associate
Gopuff
11.2022 - 02.2025
Associate of Arts - Psychology
Contra Costa College
09.2022 - 12.2024
Lead Counter Helper
Panda Express Restaurant
08.2020 - 10.2022
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