Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joshua Lorenze

Indianapolis,IN

Summary

  • Reliable, always on time and ready to work
  • Dependable, can be trusted to do assigned tasks
  • Honest, straight forward and to the point
  • Motivated, willing to work hard to succeed
  • Management Skills
  • Proficient in all windows programs

Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.

Overview

17
17
years of professional experience

Work History

General Manager

Condado Tacos
Indianapolis, IN
03.2021 - Current
  • Develop staff into new roles
  • Training store for Indy market
  • Overviewing EBITDA for profit/loss
  • Creating controllable cost and reviewing current processes
  • Opening new stores
  • Servsafe certified

Assistant General Manager

Condado Tacos
Indianapolis, IN
03.2019 - 03.2021
  • Hire and Train new staff
  • Create Development Plans for New Managers
  • Developing New Operations System to Increase Profitability
  • Development of New Daily Clean Task for Multiple Departments
  • Create Weekly Schedule
  • Liquor Ordering and Inventory
  • Guest Relations/ Driving Weekly Reviews

Operations Manager

Jonathan Byrd's
07.2018 - 03.2019

Operations Manager/Service Manager

Main Event Entertainment
Indianapolis, IN
10.2017 - 08.2018
  • Manage multiple departments
  • Create schedule
  • Hiring/Training new employees
  • Guest relations, problem solving

Operations Manager

Jonathan Byrd's
03.2016 - 10.2017
  • Supervise to 50 employees for large events
  • Organize corporate events and weddings
  • Ordering for operations needs
  • Scheduling for staff members
  • Servsafe and PCR certified
  • Vailed liquor License
  • Commutate and deal directly with clients and their needs
  • Inventory for front of house disposables, alcohol, and cleaning supplies

Lead Supervisor

Jonathan Byrd's
05.2015 - 03.2016

Catering server/lead bartender

Sodexo
10.2013 - 05.2015
  • Supervise events
  • Operate and maintain company vehicles
  • Bartending at Sodexo 8/14-5/15

Supervisor

Jonathan Byrd's
09.2011 - 01.2013
  • Supervised the front end of both the dining room and cafeteria Line server

Jonathan Byrd's
09.2007 - 09.2011

Education

Bachelor of Management - Business

Indiana State University
Terre Haute, IN
07.2015

Core 40 Diploma -

Whiteland Community High School

Skills

  • Performance improvement
  • Sound judgment
  • Project planning
  • Cross-cultural communications
  • Profit generation
  • Vendor relationships
  • Staff training and development
  • P&L management
  • Operations Start-up

References

  • Noah Legler, Jonathan Byrd’s Cafeteria, Greenwood, IN, Off-Site Catering Manager, 219-208-1089
  • Shawn Chambers, Sodexo Catering, Terre Haute, IN, Manager, 812-236-9485
  • Andrew Bonnell, Jonathan Byrd’s Cafeteria, Greenwood, IN, On-Site Catering Manager, 702-596-1445

Timeline

General Manager

Condado Tacos
03.2021 - Current

Assistant General Manager

Condado Tacos
03.2019 - 03.2021

Operations Manager

Jonathan Byrd's
07.2018 - 03.2019

Operations Manager/Service Manager

Main Event Entertainment
10.2017 - 08.2018

Operations Manager

Jonathan Byrd's
03.2016 - 10.2017

Lead Supervisor

Jonathan Byrd's
05.2015 - 03.2016

Catering server/lead bartender

Sodexo
10.2013 - 05.2015

Supervisor

Jonathan Byrd's
09.2011 - 01.2013

Jonathan Byrd's
09.2007 - 09.2011

Bachelor of Management - Business

Indiana State University

Core 40 Diploma -

Whiteland Community High School

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Joshua Lorenze