Joshua Lowry
Mckinney,TX
Overview
2
2
years of professional experience
Work History
Banquet Houseperson
Omni Hotels & Resorts
08.2023 - Current
- Implemented safety protocols during event setup, minimizing risk of accidents or injuries to staff and guests.
- Collaborated with team members to ensure seamless execution of all event components, leading to positive guest feedback.
- Utilized effective problem-solving skills to address unexpected challenges during events, maintaining professionalism under pressure.
- Streamlined communication between departments involved in banquet operations, fostering a collaborative work environment that enhanced overall efficiency.
- Maintained clean and organized event spaces for optimal functionality and visual appeal.
- Assisted in the creation of customized floor plans for each event, adhering to clients'' preferences and venue restrictions.
- Adhered to strict timelines for event setup and breakdown, ensuring punctuality and reduced downtime between functions.
- Actively participated in ongoing training opportunities to stay current on industry trends and best practices for banquet services.
- Ensured proper storage of equipment after each event, prolonging the lifespan of materials used in banquet settings.
- Proactively communicated with clients regarding event details, resulting in clear expectations and fewer last-minute changes.
- Upheld venue policies while accommodating unique requests from clients, balancing flexibility with adherence to standards.
- Optimized furniture arrangement strategies based on specific event requirements, maximizing space utilization without compromising aesthetics or comfort levels for guests.
- Efficiently managed event inventory, allowing for accurate tracking and streamlined processes.
- Improved overall event experience by anticipating guest needs and addressing issues promptly.
- Provided thorough pre-event walkthroughs, ensuring client satisfaction with room setups and arrangements.
- Supported catering staff in delivering exceptional food service during banquet events, contributing to a memorable dining experience for guests.
- Enhanced guest satisfaction by ensuring timely setup and breakdown of banquet events.
- Contributed to increased customer retention by providing exceptional service and support during banquet events.
- Assisted with the coordination of logistics for large-scale events, resulting in smooth and successful functions.
- Coordinated with vendors and external service providers as needed, enhancing overall event experience by ensuring all elements were seamlessly integrated.
- Cleaned and maintained dining area and condiment stations.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Addressed customer complaints and inquiries to verify satisfaction.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Set up advertising signs and displays on shelves, counters and tables.
Banquets Houseperson
Hilton Hotels
08.2022 - 12.2023
- Adhered to strict timelines for event setup and breakdown, ensuring punctuality and reduced downtime between functions.
- Proactively communicated with clients regarding event details, resulting in clear expectations and fewer last-minute changes.
- Maintained clean and organized event spaces for optimal functionality and visual appeal.
- Supported catering staff in delivering exceptional food service during banquet events, contributing to a memorable dining experience for guests.
- Assisted in the creation of customized floor plans for each event, adhering to clients'' preferences and venue restrictions.
Education
McKinney North High School
McKinney, TXSkills
- Efficient workflow
- Attention to detail
- Multitasking Abilities
- Computer skills
- Physical stamina
- Adaptability
- Room setup and breakdown
- Flexible schedule
- Banquet room layout
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Valid state driver's license
- EPA regulations
- Seasonal maintenance
- Heavy lifting
- Landscape equipment operation
- Physically fit
- Hand tool proficiency
- Jobsite safety
- Weather tolerance
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Banquet Houseperson
Omni Hotels & Resorts
08.2023 - Current
Banquets Houseperson
Hilton Hotels
08.2022 - 12.2023
McKinney North High School