Joshua L. Thorpe
Westminster,SC
Summary
A well-rounded individual with a result-driven attitude, the motivation to succeed, strong interpersonal and communication skills, keen eye for detail, and a particular talent for forward planning to develop effective and cost-efficient solutions. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. An individual looking to become a valuable asset to an organization that will become a career.
Overview
25
25
years of professional experience
Work History
Foreman
Town and Country Construction
11.2023 - Current
- Foreman over 15 man crew and 3 residential neighborhoods
- Procuring daily/weekly planning for construction crew; as well as, executing and implementing.
- Interacting with customers and placing bids in a highly competitive field
- Driving crew members, materials, and tools to and from work site
- Payroll duties
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
Driver
M&M Quail Farm
08.2022 - 10.2023
- Placing Livestock (quail birds) packages to prevent crushing of boxes and weight distribution throughout transport trailer
- Delivering 30,000-50,000 quail to an array of customers across South Carolina, Georgia, Alabama and Florida
- Quality control of livestock. Maintaining temperature of trailer every 50 miles to prevent death or devaluation of product.
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Class 3 Communication Technician
AT&T Communications
01.2019 - 01.2022
- Installation of cable, high speed internet (fiber optics), and telephony systems
- Maintained work vehicle, tools, and organization of tools/equipment
- Driving safety and adhering to all traffic laws and regulations minimizing liability of company assets
- Achieved lead technician within first year of employment
- Mentored 2 co-workers
- Keeping up to date on changing knowledge within the communications spectrum
- Assisting customers in the use of various equipment and services
- Bringing out of date systems through the use of current innovations and technologies
- Maintaining levels within the specs in correspondence with the FCC and AT&T standards, code, and regulations
- Interacting with customers providing top notch customer service
- Trouble shooting communication systems
- Completing tasks such as: escalated accounts from corporate and individual company projects
- Working with the CLI team to clear any Egress or Ingress from and too customer and company premises
- Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
- Responded to service requests during and after business hours.
- Consistently met or exceeded customer expectations through timely service delivery and clear communication.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Owner
The Painter's Edge
01.2016 - 01.2019
- Procuring and executing all facets of owning/operating a construction company i.e., taxes, payroll, job planning, customer services, ordering of materials
- Converting homes into smart homes
- Creating strong rapports with clients and material representatives
- Driving safely to minimize company liability assets
- Installing and repairing outdate communication systems
- Various techniques and facets of the construction industry
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Expanded business into new markets
- Self-motivated, with a strong sense of personal responsibility.
Class 3 Communications Technician
Comcast Communications
05.2015 - 01.2016
- Installation of cable, high speed internet (fiber optics), and telephony systems
- Maintained work vehicle, tools, and organization of tools/equipment
- Driving safety and adhering to all traffic laws and regulations minimizing liability of company assets
- Keeping up to date on changing knowledge within communications spectrum
- Assisting customers in use of various equipment and services
- Bringing out of date systems with current innovations and technologies
- Maintaining levels in correspondence with FCC and Comcast standards, code, and regulations
- Interacting with customers providing top notch customer service
- Trouble shooting communication systems
- Completing tasks such as: escalated accounts from corporate and individual company projects
- Collaborating with CLI team to clear any Egress or Ingress from and too customer and company premises
- Provided training to clients on the proper use and maintenance of their communication systems, improving overall user experience.
- Contributed to a positive work environment by sharing expertise with junior technicians, fostering teamwork and professional development within the department.
- Followed standards and procedures to maintain safe work environment.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Strengthened customer trust, providing detailed explanations of technical issues and steps taken to resolve them.
Property Manager
Private Employer: Dennis Alderman
08.2012 - 05.2015
- Use of typical equipment, methods, and tools for constructive maintenance to MDU and single family residential; as well as commercial properties
- Transporting various equipment, materials, and tools to properties for repair and/or installation
- Interacting with customers and taking note on problems or desired upgrades/installations
- Installing and maintaining a variety of indoor/outdoor appliances and furniture pertaining to tenant needs or desires
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Foreman
Town and Country Construction
01.2000 - 07.2012
- Painting walls, machines, and tools of construction
- Managed daily project completion
- Foreman over 16+ crew members and 3 residential neighborhoods
- Lead spray man of over 8 years
- Protected surfaces during and after painting using specs within codes and standards
Education
No Degree - Business Administration
Summerville High School
Summerville, SC01.2012
Skills
- Strong Organizational skills
- Attention to detail
- Customer service
- Problem solving
- Strong leadership
- Ability to multitask in a fast-paced environment
- Completing work volume in a timely manner
- Maintaining a professional appearance in unpleasant circumstances
- Ability to lift weight effortlessly for extended periods
- Inventory control
- Implementing safety policies and procedures
- Dedicated work ethic
Timeline
Foreman
Town and Country Construction
11.2023 - Current
Driver
M&M Quail Farm
08.2022 - 10.2023
Class 3 Communication Technician
AT&T Communications
01.2019 - 01.2022
Owner
The Painter's Edge
01.2016 - 01.2019
Class 3 Communications Technician
Comcast Communications
05.2015 - 01.2016
Property Manager
Private Employer: Dennis Alderman
08.2012 - 05.2015
Foreman
Town and Country Construction
01.2000 - 07.2012
No Degree - Business Administration
Summerville High School
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