Joshua Lucion

Assisted in the loading, unloading, and transportation of glass materials to job sites.

• Fabricated aluminum framing systems for glass headers or sliders, roller wheels riding a bar track system installation projects.
• Provided instructions to customers regarding proper care of newly installed shower enclosures.
• Received orders from clients and determined appropriate materials needed for each job.
• I drilled holes into the tile and natural stone walls for securing hinges, clips, and headers. The case depends on which type and how many panes of glass are connected as each job is custom.
• Lifted heavy objects such as panes of glass without assistance.
• Maintained records of completed jobs including details about materials used.
• Installed rubber channeling strips around edges of glass or frames to weatherproof windows and prevent rattling.
• Installed, repaired and replaced glass & hardware. Problem solved. How to fix issues that would arise from unexpected design flaws, where special adjusting is required to properly accommodate for custom installs. A well-sealed bathroom shower enclosure has a 1/8th-inch gap tolerance to prevent overspray water from escaping the enclosure.

• Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
• Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
• Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
• Prepared bids on upcoming projects based on estimated costs for labor, materials and equipment usage.
• Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
• Monitored daily construction and evaluated project progress, contract compliance and safety.
• Monitored job sites to analyze problems and recommend and implement solutions.
• Conducted walk-through inspections and other scheduled inspections with homeowners.
• Ensured compliance with local, state, and federal building codes and regulations.
• Fostered relationships with clients, ensuring satisfaction and securing future business opportunities.
• Kept detailed progress records to hit strict deadlines and adjust plans.

• Organized and managed daily operations of family-owned business.
• Created and implemented systems to ensure efficient workflow and productivity.
• Oversaw staff recruitment, training, and performance evaluations.
• Maintained financial records and prepared monthly reports on income, expenses, and profitability.
• Conducted market research to evaluate current trends in the industry.
• Analyzed data to identify areas for improvement in operational efficiency.
• Implemented cost-saving measures to maximize profits while minimizing overhead expenses.
• Drafted policies, procedures, and regulations for employees to follow.
• Coordinated with vendors to negotiate contracts, purchase supplies, and reduce costs.
• Resolved customer complaints promptly and professionally.
• Assisted with budgeting activities such as forecasting revenues and expenses.
• Negotiated terms of contracts with customers or suppliers.
• Interacted with customers and vendors with utmost professionalism to solve various problems.
• Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
• Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
• Worked closely with internal teams to deliver on high-profile, complex projects.
• Addressed customer questions and concerns regarding products and services.
• Designed and executed marketing and sales strategies to increase market share.
• Managed budgeting, forecasting, and financial analysis processes to ensure financial health.
• Negotiated contracts and agreements with suppliers, vendors, and partners to optimize costs.
• Spearheaded innovation projects to develop new products or services and enter new markets.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
• Structured HR consulting services to support clients during organizational developments and changes.