ALEXIS Lyman
Elizabeth City,NC
Summary
Knowledgeable Clinic Representative with proven track record in managing patient interactions and administrative tasks. Facilitated seamless clinic operations by coordinating schedules and maintaining accurate records. Demonstrated strong organizational and communication skills, ensuring positive patient experience and efficient workflow. Performance-driven, drives for consistent growth with strategic operations management. Trains with management team and top associates to deliver award-winning service. Knowledge of vaccinations and testing. Willing to take on any task to support team and help business succeed. Offers strong leadership and team building abilities. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
4
4
years of professional experience
Work History
Clinic Advisor
Vetco
Chesapeake, VA
10.2024 - Current
- Educated patients on available resources and services offered at the facility, leading them towards informed decisions about their healthcare options.
- Enhanced patient satisfaction by addressing concerns and providing timely solutions.
- Monitored inventory levels of office supplies to prevent shortages that could disrupt clinical operations.
- Maintained ongoing professional development through attending relevant workshops and seminars, staying updated on industry best practices.
- Facilitated clear communication between patients and healthcare providers, resulting in a better understanding of treatments and diagnoses.
- Assisted medical professionals with patient care, ensuring accurate documentation and followup.
- Experience in pulling vaccines, administration of 4DX heartworm tests and its results.
Store Manager
Petco
Elizabeth City, NC
04.2023 - 10.2025
- Directed merchandising strategy to create eye-catching displays and increase revenue
- Managed inventory audits, financial reconciliations and sales reporting
- Identified new opportunities to increase sales and achieve store targets
- Maintained high store standards in merchandising, security and visual presentation
- Balanced tills at end of shifts and made daily bank deposits
- Mentored employees in best practices for customer service excellence
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
Store Manager
Southern Maid Donuts
Elizabeth City, NC
06.2022 - 04.2023
- Assisted in organizing and overseeing assignments to drive operational excellence
- Opened and closed location and monitored shift changes to uphold successful operations, strategies and maximize business success
- Cross-trained existing employees to maximize team agility and performance
- Communicated clearly with employees and suppliers to keep everyone on same page and working toward established business goals
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Accomplished multiple tasks within established timeframes
- Established team priorities, maintained schedules and monitored performance
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Worked closely with store owner to solve problems and handle customer concerns
- Operated cash register to record transactions accurately and efficiently
- Processed refunds and exchanges in accordance with company policy
- Worked flexible schedule and extra shifts to meet business needs
- Stocked, tagged and displayed merchandise as required
Lead Sales Associate
Sunny Cove Boutique
Elizabeth City, NC
07.2021 - 06.2022
- Created inviting environment for customers by maintaining store organization and cleanliness
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Developed strong rapport with customers and created positive impression of business
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Used in-store system to locate inventory and place special orders for customers
- Managed efficient cash register operations
- Prepared merchandise for sales floor by pricing or tagging
- Managed returns, exchanges and refunds in accordance with store policy
- Contributed to event marketing, sales and brand promotion
- Presented professional image consistent with company's brand values
- Rotated stock, restocked shelves, and organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Education
Mcintosh County Academy
Darien, GA06.2016
Skills
- Animal safety
- Appointment scheduling
- Cleaning and sanitizing
- Client communication
- Animal behavior
- Client education
- Reception support
- Animal handling
- Multitasking Abilities
- Attention to detail
- Problem-solving
- Veterinarian assistance
Languages
English, Fluent
Timeline
Clinic Advisor
Vetco
10.2024 - Current
Store Manager
Petco
04.2023 - 10.2025
Store Manager
Southern Maid Donuts
06.2022 - 04.2023
Lead Sales Associate
Sunny Cove Boutique
07.2021 - 06.2022
Mcintosh County Academy
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