Joshua Macias
Rancho Cucamonga,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Service Representative
Cintas
Ontario, CA
10.2022 - Current
- Supervise trainees on being efficient and customer oriented while on route
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Manage a route that brings in a million dollars in revenue
- Develop strong relationships with customers through active listening and problem solving techniques.
- Increase revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
- Employ effective selling techniques by promoting product benefits and influencing decision-makers.
Warehouse UPS Picker/Packer
Uline
Ontario, CA
07.2021 - 10.2022
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Placed products on conveyors for final wrapping and shipment.
Fulfillment Associate/ Process Assistant
Amazon Fulfillment
San Bernardino, CA
08.2020 - 07.2021
- Excelled at troubleshooting and problem solving of freight not properly manifesting into the fulfillment center.
- Assisted with changing procedures to improve department efficiency by using Microsoft Office.
- Tracked production rates to ensure time on task was within reach of daily metric.
- Mentored associates on standard operating procedures to operate in an efficient manner.
Education
Bachelor of Science in Kinesiology -
California Baptist University
01.2017
Skills
- Rancho Cucamonga Fire Explorers 2009 - 2016, positions held include -Treasurer, Training Officer, President, and Assistant Post Advisor
- Sales, Profit, Quality and Inventory Control
- Customer Service, Marketing, and Merchandising
- Goal-Oriented
- Territory Management
- MS Office
- Adaptability and Flexibility
Accomplishments
- Employee of the Month at Food 4 Less- September 2012
- Rancho Cucamonga Fire Protection District Fire Explorer of the Year- April 2013
Timeline
Sales Service Representative
Cintas
10.2022 - Current
Warehouse UPS Picker/Packer
Uline
07.2021 - 10.2022
Fulfillment Associate/ Process Assistant
Amazon Fulfillment
08.2020 - 07.2021
Bachelor of Science in Kinesiology -
California Baptist University