Summary
Work History
Education
Skills
Timeline
Generic

Joshua Malia

Jaffrey,NH

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

High-energy person with charisma and exceptional people skills in large and small groups. Quick-thinking and detail-oriented professional with hospitable and welcoming presence. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Work History

Store Manager

Francestown Village Store
Francestown, NH
08/21/23 - 12/18/23
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Inspected stock for damage or defects and reported issues to management.
  • Provided customer service by answering questions about product location, price and availability.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Replenished items to maintain stock availability.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • All Managerial Certificates
  • I over see all workers and operations
  • Certificate of Tobacco Retail for State of New Hampshire
  • Servsafe Manager Food Protection Certificate

Pyrotechnician

Atlas Pyrovision Entertainment Group
Jaffrey, NH
06/12/10 - 08/22/22
  • Performed safety inspections on pyrotechnic equipment and materials.
  • Conducted tests to ensure proper functioning of pyrotechnic devices.
  • Maintained records of all pyrotechnics used in a show or performance.
  • Developed detailed plans for the setup and execution of pyrotechnic displays.
  • Coordinated with other technicians to ensure that all safety protocols were followed during a display.
  • Assembled, wired, and tested electronic firing systems for pyrotechnic displays.
  • Calculated the amount of explosives needed for each display based on venue size and desired effect.
  • Loaded, armed, and fired special effects devices such as mortars, comets, mines, gerbs, roman candles, cakes, fountains.
  • Made sure that appropriate fire extinguishers were available at all times during a show or performance.
  • Ensured that spectators were kept at a safe distance from active firing sites by using barriers or security personnel.
  • Assisted in loading and unloading equipment from trucks or trailers prior to each show.
  • Organized storage areas for unused supplies and materials between performances.
  • Stayed up-to-date on applicable laws concerning the use of fireworks in public venues.
  • Protected personnel and assets by adhering to established safety policies and protocols.
  • Improved guest experiences by collaborating with entertainment team on production changes.

Behavioral Health Technician

Avenues Recovery
Dublin, NH
12/20/24 - 03/20/24
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Monitored patient safety in all areas of the facility.
  • Provided crisis intervention services to patients in need.
  • Administered medications as prescribed by physician or psychiatrist.
  • Advised clinical staff regarding appropriate interventions for behavioral issues.
  • Maintained accurate documentation of patient progress and treatments received.
  • Observed patients' behaviors during recreational activities and outings.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
  • Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
  • Organized daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.
  • Provided emotional support to clients and patients dealing with difficult situations.
  • Responded promptly to any emergency situations that may arise within the facility.
  • Documented behavioral incidents to keep accurate records.
  • Completed patient reports daily and submitted to management for evaluation.
  • Established and maintained professional working relationships with clients, staff and public.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Completed daily client rounds and tracked client movements.

Education

High School Diploma -

Nipmuc Regional High School
Upton, MA

Skills

  • Self-Driven and Motivated
  • Promoting Events
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Creative Thinking
  • Active Listening
  • Flexible Schedule
  • Voice Projection
  • Effective Multitasking
  • Team Representation
  • Punctual and Dependable
  • Emotional Control
  • Huge experience in under stress and duress situations
  • Handled and dealt with teams under explosive situations
  • Work amazing with others
  • Huge positive energy person
  • Worked with local, state and federal officials

Timeline

Store Manager

Francestown Village Store
08/21/23 - 12/18/23

Pyrotechnician

Atlas Pyrovision Entertainment Group
06/12/10 - 08/22/22

Behavioral Health Technician

Avenues Recovery
12/20/24 - 03/20/24

High School Diploma -

Nipmuc Regional High School

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Joshua Malia