Joshua Mandelman

• Accelerated GTM Enterprise strategy. Work cross-functionally with product, marketing, partner and leadership teams to build pipeline and grow ACV.
• Increased net-new ARR by 130%.
• Hired CSM, AM and built handoff and implementation processes.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base
• Managed accounts to retain existing relationships and grow share of business
• Implemented systems and procedures to increase sales

• Recruited to help grow US Enterprise Sales and partner team.
• 154% to quota in 2022. Top performing AE (outselling rest of team combined).
• Successfully engaged large clients such as CES, Disney, Freeman, Foundry (formally IDG), AIA, and many others.
• Worked with product and partnership teams to identify Enterprise customer needs and prioritize roadmap and integrations.
• Improved packaging and pricing with product for Enterprise clients.
• Developed relationships with strategic partners to increase platform visibility and reach.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

• Recruited as first US based Account Executive at Typeform.
• Helped recruit, hire and train 18 AE's, SDRs and upper management. Collaborate with channel team (Reseller, Agency and Partnership) to identify strategic SMB and Enterprise accounts.
• Full sales cycle experience including high level contract negotiations.
• Supported product team in several new product launches, most noticeably VideoAsk.
• Developed relationships with strategic partners (Braze, Iterable, Havas, Digitas, Etc) to create advocacy amongst sales team.

$1.88M closed in 10 months 2021

Signed Novartis to a $340k pilot with a $3.4M full rollout.

Signed first 2 year contract company wide. ($30k w Shipt).

Managed entire inbound and outbound sales cycle; from inbound and outbound prospecting, exploration, deep dive demos, on-boarding and monthly best practice calls and reviews. Drove weekly strategy meetings with top strategic partners to increase reach, visibility and reputation of platform. Communicated client needs and requests to CEO, CTO and engineering team. Worked hand-in-hand with entire team to map accounts, prioritize projects and discuss best practices.

Grew ARR from $60,750 to $970,000 YOY from 2019 to 2020.

20% CR on inbound inquiries.

98% Client retention rate.

70% ATS increase after first 6 months of product use.

Consultative sales approach resulted in annual private party sales of over $1M.
Proactively prospected, contacted and vetted relationships with potential consistent revenue streams and strategic new partners in wide variety of industries-including large non-profits, state agencies, law firms, accounting firms, Fortune 500 neighbors and national promoters. Still the heartbeat of St.Paul after 13 years!

Top producing Account Executive directly responsible for over 12% of revenue generation; averaging $30 Million/year.
Achieved highest commission tier every month employed.
94% account retention during rehabilitation period.
Account and CRM management strategy adopted department-wide.
Conflict resolution and avoidance techniques incorporated into QA requirements.

Worked with product team to develop Higher Ed specific CRM.

Managed and maintained largest private party sales force for leading marketing services company with 20% increase in revenues annually through development and implementation of progressive sales and product strategies.

• Hired and managed successful sales force of over 100 employees.
• Average employee retention of over 18 months.
• Maintained callable lead base of over 400,000 accounts.
• Successfully sold print and web based advertising space to large volume, private party, and dealership accounts.

Spearheaded the company-wide sales pivot from print to online.