Joshua Marmol
Houston,TX
Summary
Dynamic culinary professional with proven leadership at Red Lobster, excelling in kitchen organization and quality control. Expert in cooking techniques and team collaboration, I enhanced customer satisfaction through innovative menu development and efficient food preparation, resulting in a notable increase in positive guest feedback. Committed to fostering a productive and safe work environment.
Professional culinary leader with strong expertise in kitchen operations and team management. Skilled in menu planning, food preparation, and maintaining high-quality standards. Known for fostering collaboration, adapting to changing needs, and consistently achieving results. Demonstrates proficiency in inventory management, health and safety compliance, and staff training.
Experienced with managing high-paced kitchen environments and leading cooking teams. Utilizes culinary skills and leadership to ensure smooth operations and quality control. Strong understanding of kitchen safety standards and team coordination.
Knowledgeable [Desired Position] with strong background in leading cooking shifts and maintaining high-quality food preparation. Successfully managed kitchen operations and ensured strict adherence to safety and sanitation standards. Demonstrated leadership through effective team coordination and problem-solving skills.
Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
Work History
Cook Shift Leader
Red Lobster
05.2014 - 11.2019
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Maintained well-organized mise en place to keep work consistent.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Implemented innovative menu items based on current culinary trends, leading to positive feedback from customers.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectations.
Sales Associate
Walgreeens
02.2016 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Warehouse Worker
HEB Warehouse
01.2012 - 09.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2011
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
- Food storage
- Food preparation
- Quality control
- Team collaboration
- Labor management
Languages
Spanish
Limited Working
Timeline
Sales Associate
Walgreeens
02.2016 - 11.2018
Cook Shift Leader
Red Lobster
05.2014 - 11.2019
Warehouse Worker
HEB Warehouse
01.2012 - 09.2016
High School Diploma -
Penn Foster Career School