Joshua Maronen
Oklahoma City,OK
Summary
Qualified Test Engineer proven to implement and maintain cost-effective methods of system testing and troubleshooting to reduce operating costs. Technically-savvy and skilled at quickly learning new concepts, software and equipment. Collaborative team player with excellent communication and interpersonal talents. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
System Reliability Test Engineer
Symbotic LLC
Travel
03.2023 - Current
- Tested hardware and software within sandbox environment prior to release to production.
- Provided technical advice to improve quality of engineering practices.
- Engaged internal and external customers during planning and test phases to answer questions.
- Provided solutions to various technical problems of varying scope and complexity.
- Tracked test reports and failures determined by root cause data trends.
- Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
Technician
NPSG Global
Marietta, GA
03.2021 - 04.2024
- Installed new equipment according to manufacturer specifications and customer requirements.
- Performed troubleshooting of hardware, software, and network systems.
- Configured system settings for optimal performance and usability.
- Maintained accurate documentation of installation activities.
- Inspected existing systems to ensure compliance with safety regulations and customer requirements.
- Assisted other technicians with complex installations when necessary.
- Resolved customer complaints related to installation issues in a timely manner.
- Verified that all parts were present before beginning the installation process.
- Ensured that all cables were securely connected and labeled correctly during the installation process.
- Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Monitored system performance after installation to identify any areas needing improvement.
- Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
- Assisted in training other technicians on best practices for installation procedures.
- Worked with team members to install and maintain equipment.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Maintained clean tools, test equipment and work motor vehicles.
Location Manager
Superior Granite
Beaumont, TX
07.2018 - 01.2020
- Built strong team through proactive recruitment and hiring strategies.
- Scheduled set building and equipment delivery for locations.
- Developed business plans covering use of materials, equipment safety and employee management.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Networked with industry professionals to build contacts and maintain steady stream of work.
Route Manager/ Technician
Action Amusement
Corpus Christi, TX
08.2007 - 05.2018
- Visited customers and customer sites to evaluate and resolve safety issues.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Leveraged systems, equipment and process redesign to drive continuous improvement.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Organized records of vehicles, schedules and completed orders.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Completed job reports and logs immediately following service calls.
- Maintained quality assurance and customer satisfaction objectives.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Sound Recording Technologies
Del Mar College
Corpus Christi, TXSkills
- Team Collaboration
- Performance Improvements
- Root Cause Analysis
- Documentation And Reporting
- Customer Service
- Automation tools
- Attention to Detail
- Stress testing
- Risk Management
- Quality Assurance
- Cross-Functional Teamwork
- Reading technical drawings
- Customer Relationships
- Problem-Solving
- Design Verification
Certification
Forklift Certified
OSHA 10 Certified
Timeline
System Reliability Test Engineer
Symbotic LLC
03.2023 - Current
Technician
NPSG Global
03.2021 - 04.2024
Location Manager
Superior Granite
07.2018 - 01.2020
Route Manager/ Technician
Action Amusement
08.2007 - 05.2018
Sound Recording Technologies
Del Mar College
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