Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Marsh

Seattle,WA

Summary

I would like to be back in the automotive business. Some things havent changed as I have always been a highly-motivated employee with desire to take on new challenges. I have had a strong worth ethic, been adaptable. I have been Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

Carpenters Apprentice

Dream Catcher Remodeling
Bothell, WA
03.2006 - 08.2008
  • Assisted in the construction of walls, floors and roofs by measuring and cutting wood according to specifications.
  • Helped to install doors, windows and other fixtures with precision measurements.
  • Measured and marked cutting lines on lumber using a ruler or framing square.
  • Transported tools, materials and supplies between work sites as needed.
  • Operated power saws to cut boards to desired lengths accurately.
  • Dismantled old structures in preparation for new builds.
  • Worked with team members to ensure deadlines were met efficiently.
  • Provided assistance with lifting heavy objects during installation processes.
  • Utilized ladders safely while working at heights on scaffolding platforms.
  • Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.

Detail Manager

Idens Detail
Tukwila, WA
12.1997 - 09.2000
  • Ensured customer satisfaction by providing excellent service and attention to detail.
  • Facilitated smooth operations by managing the day-to-day activities of the team.
  • Developed, implemented and maintained detailed procedures for quality assurance.
  • Conducted regular reviews of staff performance to ensure high standards were met.
  • Created reports that tracked progress towards goals and objectives.
  • Monitored sales trends and adjusted staffing levels accordingly.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer service.
  • Created standard operating procedures for all tasks related to detail management .
  • Taught team members how to properly wash, wax and vacuum vehicles.
  • Delegated work to staff, setting priorities and goals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Detail Manager

The Car Shop
Lynnwood, WA
10.1996 - 12.1997
  • Ensured customer satisfaction by providing excellent service and attention to detail.
  • Provided guidance and support to team members in order to increase productivity and efficiency.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer service.
  • Taught team members how to properly wash, wax and vacuum vehicles.
  • Documented orders, daily activities, weekly schedules and team performance.

Detail Specialist

Duffy Pontiac GMC / Nissan
Lynnwood, WA
03.1995 - 09.1996
  • Cleaned and detailed the interior and exterior of automobiles using a variety of cleaning products and tools.
  • Applied waxes, polishes, sealants and other protective coatings to cars according to manufacturer specifications.
  • Utilized power buffers, steam cleaners, vacuums and other specialized equipment for detailing purposes.
  • Inspected vehicle exteriors for dents, scratches or other imperfections that required repair or touch-up work.
  • Maintained inventory of detailing supplies such as towels, polishes and waxes.
  • Removed tar spots from car bodies by utilizing special solvent solutions.
  • Operated air compressors to inflate tires when necessary while providing details services.
  • Completed paperwork related to detailing services accurately and in a timely manner.
  • Inspected vehicle to verify pristine appearance for customer.
  • Washed wide range of vehicles each day.

Automotive Detail Technician

Kirkland Nissan Subaru
Kirkland, WA
07.1994 - 02.1995
  • Cleaned and polished exterior surfaces of vehicles using wax, polishes, detergents, brushes, cloths and other materials.
  • Applied protective treatments such as preservatives, sealants and coatings to vehicle exteriors.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Washed interior upholstery with specialized cleaning solutions and vacuumed carpets and mats.
  • Shampooed carpets and applied fabric protectors.
  • Detailed engine compartments by removing grease, grime and dirt from hard-to-reach areas.
  • Applied dressing on vinyl and plastic trim pieces to restore original luster or color.
  • Cleaned wheels, tires, windows, doorjambs and other areas of the vehicle's exterior.
  • Removed tar spots from vehicle exteriors using special chemicals or solvents.
  • Attended training seminars related to auto detailing procedures in order to increase knowledge base.

Car Detailer

ATS @Honda of Kirkland
Kirkland, WA
02.1992 - 12.1993
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
  • Applied waxes to protect paint finish from weather conditions and oxidation.
  • Vacuumed carpets and upholstery to remove dust and dirt particles.
  • Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.

Assistant Store Manager

Kay Bee Toys
Bellevue, WA
03.1991 - 02.1992
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize group productivity.

Detail Technician

Heritage Auto Center
Kirkland, WA
02.1990 - 05.1991
  • Cleaned and detailed the interior and exterior of automobiles using a variety of cleaning products and tools.
  • Applied waxes, polishes, sealants and other protective coatings to cars according to manufacturer specifications.
  • Utilized power buffers, steam cleaners, vacuums and other specialized equipment for detailing purposes.

Telemarketer

Naco Resorts
Bellevue, WA
08.1989 - 02.1990
  • Identified potential customers through cold calling and database research.
  • Developed relationships with customers to increase sales opportunities.
  • Initiated outbound calls to prospective clients using scripts.
  • Participated in weekly team meetings to discuss performance metrics and improvement ideas.
  • Consistently met daily, weekly, monthly call quotas set forth by management team.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.

Lot Attendant

Heritage Auto Center
Kirkland, WA
10.1989 - 02.1990
  • Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
  • Inspected vehicles for damage upon arrival and departure from lot.
  • Ensured that all vehicles were parked in designated areas according to size and type.
  • Maintained cleanliness, neatness and organization of customer areas.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.

Deli Clerk

Enricos Wine Palace
Eureka, CA
01.1988 - 06.1988
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Assisted customers with selecting products from the deli case or menu board.
  • Operated cash register accurately and efficiently for customer transactions.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.

Janitor

Alta Canyon Sports Center
Sandy, UT
01.1986 - 05.1986
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.

Food Service Worker

Burger King
Salt Lake City, UT
08.1985 - 10.1985
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Ensured that all foods were prepared according to health department regulations.
  • Properly stored all leftover food items after each shift.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.

Education

High School Diploma -

Eureka Senior High School
Eureka, CA
06-1989

Skills

  • Friendly, Positive Attitude
  • Critical Thinking
  • Basic Math
  • Self-Directed
  • Dependable and Responsible
  • Verbal Communication
  • Excellent Communication
  • Customer Relations
  • Organizational Skills
  • Analytical and Critical Thinking
  • Time Management
  • Decision-Making

Timeline

Carpenters Apprentice

Dream Catcher Remodeling
03.2006 - 08.2008

Detail Manager

Idens Detail
12.1997 - 09.2000

Detail Manager

The Car Shop
10.1996 - 12.1997

Detail Specialist

Duffy Pontiac GMC / Nissan
03.1995 - 09.1996

Automotive Detail Technician

Kirkland Nissan Subaru
07.1994 - 02.1995

Car Detailer

ATS @Honda of Kirkland
02.1992 - 12.1993

Assistant Store Manager

Kay Bee Toys
03.1991 - 02.1992

Detail Technician

Heritage Auto Center
02.1990 - 05.1991

Lot Attendant

Heritage Auto Center
10.1989 - 02.1990

Telemarketer

Naco Resorts
08.1989 - 02.1990

Deli Clerk

Enricos Wine Palace
01.1988 - 06.1988

Janitor

Alta Canyon Sports Center
01.1986 - 05.1986

Food Service Worker

Burger King
08.1985 - 10.1985

High School Diploma -

Eureka Senior High School

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Joshua Marsh