JOSHUA MARTINEZ
ALTADENA,CA
Summary
Reliable and punctual sales associate who posses 7 years in customer service. Areas of expertise include inventory, cash management and exceptional customer service.
Overview
7
7
years of professional experience
Work History
Cleaning Assistant
Action Duct Cleaners
Altadena, California
05.2020 - Current
- Followed all health codes and regulations regarding the use of chemicals.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Organized storage closets in order to keep items easily accessible.
- Cleaned air ducts and vents using specialized brushes and vacuums.
- Ensured that all work was done according to code regulations.
- Maintained cleanliness of job sites throughout each project.
- Inspected air ducts for mold, mildew, dust, dirt, debris, or other contaminants.
CASHIER/ RECEIVING ASSOCIATE
WESTLAKE ACE HARDWARE
South Pasadena, CA
10.2019 - 05.2020
- Helped customers find specific products, answering questions and offering advice.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Welcomed customers, offering assistance to help find necessary store items.
- Collaborated with team members to coordinate efficient and accurate movements.
- Transported, loaded, unloaded and stacked materials.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
COURTESY CLERK
SUPER KING MARKETS
ALTADENA, CA
04.2018 - 10.2019
- Answered questions and informed customers of current sales and promotions.
- Assisted customers with price checks, heavy items and finding products.
- Collected shopping carts from parking lot to maintain clean, organized parking lot area.
- Returned exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Packaged or bagged purchases and helped customers move items to vehicle.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
JOHN MUIR HIGH SCHOOL
PASADENA, CA06.2018
Skills
- Materials movement
- Loading and unloading
- Certified forklift operator
- Customer assistance
- Restocking products
- Store maintenance
Timeline
Cleaning Assistant
Action Duct Cleaners
05.2020 - Current
CASHIER/ RECEIVING ASSOCIATE
WESTLAKE ACE HARDWARE
10.2019 - 05.2020
COURTESY CLERK
SUPER KING MARKETS
04.2018 - 10.2019
JOHN MUIR HIGH SCHOOL
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