Joshua Massenburg
North Las Vegas,NV
Summary
Proven Plant Manager at Lucky Jack's Coffee, adept in optimizing operations and enhancing productivity by 30%. With a Class A Commercial Driver's License and a record of safe driving, I excel in logistics and customer service, demonstrating strong work ethic and self-motivation. My leadership ensures efficiency and reliability, meeting employer needs with excellence. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 5 + years in logistics.
Overview
11
11
years of professional experience
Work History
Truck Driver
SLS Logistics
08.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Plant Manager
Lucky Jack’s Coffee
12.2018 - 08.2023
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
Driver
Gold Star Logistics
01.2015 - 12.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Customer Service Representative
Sam’s Club
04.2013 - 01.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Poly High School
Long Beach, CA06.2008
Skills
- Safe Driving
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
- Dependable and reliable
- Class A Commercial Driver's License
- DOT Compliance
- Vehicle inspections
- Long-haul driving
Timeline
Truck Driver
SLS Logistics
08.2023 - Current
Plant Manager
Lucky Jack’s Coffee
12.2018 - 08.2023
Driver
Gold Star Logistics
01.2015 - 12.2018
Customer Service Representative
Sam’s Club
04.2013 - 01.2015
High School Diploma -
Poly High School
Similar Profiles
William RayWilliam Ray
Founder and CEO of SLS Logistics at SLS LogisticsFounder and CEO of SLS Logistics at SLS Logistics
Diego SalasDiego Salas
Call Center Agent at SLS Global LogisticsCall Center Agent at SLS Global Logistics
RAVI BASHARAVI BASHA
ENGINEERING SUPERVISOR at SLS HOTEL & RESIDENCE (G-TECH TECHNICAL SERVICE LLC)ENGINEERING SUPERVISOR at SLS HOTEL & RESIDENCE (G-TECH TECHNICAL SERVICE LLC)
Reynard La TourReynard La Tour
Warehouse Associate at Salvation ArmyWarehouse Associate at Salvation Army
Mykel SmithMykel Smith
Part-time Security Detail at COPS Security / IPS SecurityPart-time Security Detail at COPS Security / IPS Security