Joshua Massung
Haskins,OH
Summary
Highly-skilled manager with almost 10 years of experience in a fast paced environment. Great communication and problem-solving skills. Knowledgeable on data collection and SPC to improve operational efficiency and lower costs. Excellent trainer dedicated to the advancement of employees skillset and focused on team building. Highly knowledgeable of all tools and processes in all of Finishing. Results driven leader always looking for a challenge.
Overview
14
14
years of professional experience
Work History
Manufacturing Engineering Technician
First Solar
10.2023 - Current
- Completed root cause analysis to identify underlying problems in manufacturing processes.
- Using SPC to ensure all tools are running within desired target range and making adjustments to correct if outside of target.
- Troubleshoot mechanical, pneumatic and electrical systems to minimize downtown and improve efficiency.
- Use HMI to adjust settings of tool to ensure quality of product.
- Training team members to improve knowledge and improve teams skills.
- Use data collection methods to pin point constraints and find trends to help improve cycle times.
- Collaborate with different departments to complete various tasks from troubleshooting to preventative maintenance.
- Monitor scrap to help minimize quality concerns and improve operating cost.
Production Technician
First Solar
06.2023 - 10.2023
- Troubleshot tool fault quickly to minimize disruptions in production and escalate if needed.
- Trained new team members on equipment operation, safety protocols and company policies to improve teams skillset.
- Worked closely with team to change material on tools to reduce cycle times and improve efficiency.
- Ensure tools are in production and stock levels are sufficent
- Follow proper PPE guidelines.
Machine Maintainer/mechanic
Ardagh Group
10.2021 - 04.2023
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical, pneumatic or hydraulic issues.
- Reduced downtime by implementing preventive maintenance schedules for all machines and equipment.
- Calibrated and adjusted machinery with the use of precision measurement devices and hand tools.
- Replace, repair worn or broken components in a timely manner.
- Utilize CMMS to create and close work orders.
- Follow all LOTO procedures to ensure a safe working environment.
Senior Assistant Manager
Discount Tire Company
06.2017 - 05.2021
- Managed and motivated employees to be productive and engaged in work.
- Maintained customer satisfaction by resolving complaints promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team flexibility and reduce work loads on experienced employees.
- Performed onboarding steps for new employees and coach them to acclimate them to new role.
- Lead team building exercises to improve communication, increase trust and create a positive work environment.
- Evaluated employee performance and provided constructive feedback to improve skillsets.
- Resolved conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Manager
Discount Tire Company
09.2012 - 06.2017
- Maintained a clean, safe and organized store environment to enhance the customer experience.
- Managed inventory levels to offer more options in store while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Coached new employees on best practices and safety guidelines to create a safe work environment.
- Guided technicians through service to reduce wait times and increase efficiency.
- Actively listened to customers to ensure we take care of all concerns and offer recommendations.
Technician
Discount Tire Company
06.2011 - 09.2012
- Performed services on vehicles following best practices and safety guidelines.
- Communicate with service coordinator work being completed and any concerns that appear.
- Troubleshoot and fix safety concerns to ensure customer leaves safer than when they arrived.
- Trained new employees on services and best practices.
- Followed 5S standards to organize stock and help increased efficiency.
Education
Highschool Diploma - General
Rogers High School
Certificate - Basic Electricty
Northwest State
Archbold, OH12-2023
Certificate - Industrial Pneumatics
Northwest State
Archbold, OH04-2024
Certificate - Motor Controls
Northwest State
Archbold, OH02-2024
Certificate - Machine Repair
Northwest State
Archbold, OH07-2024
Skills
- Teamwork and Collaboration
- PPE Compliance
- Training and Development
- Maintenance and Repair
- Dependable and Responsible
- Works well under pressure
- Problem-Solving
- Critical Thinking
- Excellent Communication Skills
Timeline
Manufacturing Engineering Technician
First Solar
10.2023 - Current
Production Technician
First Solar
06.2023 - 10.2023
Machine Maintainer/mechanic
Ardagh Group
10.2021 - 04.2023
Senior Assistant Manager
Discount Tire Company
06.2017 - 05.2021
Assistant Manager
Discount Tire Company
09.2012 - 06.2017
Technician
Discount Tire Company
06.2011 - 09.2012
Highschool Diploma - General
Rogers High School
Certificate - Basic Electricty
Northwest State
Certificate - Industrial Pneumatics
Northwest State
Certificate - Motor Controls
Northwest State
Certificate - Machine Repair
Northwest State
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