Joshua Mata
Santa Clarita
Summary
Dynamic professional with a proven track record at Six Flags Magic Mountain, excelling in many roles throughout my time working there. Currently I am open and able to work 24/7, so if that is what you're looking for in an employee, I'm your guy. I am super eager to work. Offering welcoming demeanor and keen sense of responsibility, eager to learn and develop in this environment. Brings understanding of customer service principles and effective communication skills to strengthen the team I can be a part of .
Overview
2
2
years of professional experience
Work History
Lifeguard
Six Flags Magic Mountain
06.2023 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Fast Food Worker
Six Flags Magic Mountain
01.2024 - 05.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
Fright Fest Actor
Six Flags Magic Mountain
09.2023 - 10.2023
- Made sure to give guests a pleasant experience in mazes by scaring them
- Stayed in character at all times to give the authentic realness for everyone
Front Gate Attendant
Six Flags Magic Mountain
03.2023 - 06.2023
- Assisted in reducing wait times by efficiently getting guests inside the park in a timely matter
- Handled guest inquiries professionally, ensuring they received accurate information and prompt assistance.
- Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.
- Increased customer satisfaction with timely and accurate information on park events, attractions, and directions.
Ride Operator
Six Flags Magic Mountain
07.2022 - 01.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
High School Diploma -
Valencia High School
Santa Clarita, CA06-2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Customer service
- Positive attitude and enthusiasm
- Fast and efficient service worker
- Organized multi-tasker
- Late-night shift availability
- Organization and planning
- Time management mastery
Timeline
Fast Food Worker
Six Flags Magic Mountain
01.2024 - 05.2024
Fright Fest Actor
Six Flags Magic Mountain
09.2023 - 10.2023
Lifeguard
Six Flags Magic Mountain
06.2023 - 09.2024
Front Gate Attendant
Six Flags Magic Mountain
03.2023 - 06.2023
Ride Operator
Six Flags Magic Mountain
07.2022 - 01.2023
High School Diploma -
Valencia High School
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