Joshua Mathis
Aiken,SC
Summary
Seasoned Operations Manager with a robust background in construction and law enforcement, notably with B&K Grading and Paving. Excelled in heavy equipment operation and workforce management, enhancing project efficiency and team performance. Demonstrated exceptional problem-solving abilities and commitment to continuous learning in industry technologies and trends.
Overview
15
15
years of professional experience
Work History
Operations Manager
B&K Grading and Paving
Aiken, SC
10.2016 - 04.2020
- Maintained up-to-date knowledge of industry trends, pricing fluctuations, and new materials and technologies.
- Consulted with clients, vendors or architects to make estimates and resolve conflicts.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Obtained specifications and directed work for construction crews.
- Adjusted equipment to prepare for excavating and boring geological materials.
- Maintained equipment on-site with regular maintenance and repairs.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
- Operated excavators and other construction equipment to properly grade land.
- Accurately estimated material needs based on job specifications provided by supervisor.
Staff Sergeant
Aiken County Sheriff's Office
Aiken, SC
08.2010 - 10.2016
- Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Participated in continuing education courses related to law enforcement practices.
- Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
- Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
- Trained new officers on proper patrol procedures and techniques.
Assistant Manager
Fastenal
Aiken, SC
03.2005 - 08.2010
- Managed daily operations of the department including ordering office supplies, arranging repairs and maintenance services.
- Prepared reports on sales activities, customer data, market trends, competitive analysis.
- Implemented strategies to increase customer loyalty and retention rates.
- Responded to customer issues to provide immediate resolution and improve retention.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Performed data entry into CRM system for all sales-related activities.
- Provided training sessions on company products and services for new hires in the department.
Education
High School Diploma -
Aiken High School
Aiken, SC06-1999
Skills
- Heavy equipment operation
- Workload scheduling
- Skid steer operation
- Bulldozer operation
- Excavator operation
- Asphalt maintenance
- Utility coordination
- Stormwater management
- Subgrade preparation
Timeline
Operations Manager
B&K Grading and Paving
10.2016 - 04.2020
Staff Sergeant
Aiken County Sheriff's Office
08.2010 - 10.2016
Assistant Manager
Fastenal
03.2005 - 08.2010
High School Diploma -
Aiken High School
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