Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Mays

Reynoldsburg,OH

Summary

I am a highly-motivated employee with a desire to take on new challenges. strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am proficient with customer service skills, multitasking, and time management abilities, and I am devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Cashier

Meijer
Reynoldsburg, OH
01.2021 - 09.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Used pallet jacks to help move heavy loads
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.

Fullfillment Expert

Target
Reynoldsburg, OH
10.2021 - 03.2023
  • Helped customers find items and assist them with whatever needs they needed while treating them with respect.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Accepted, processed and quickly filled orders.
  • Operated forklift and pallet jack to transport heavy loads.
  • Filled orders according to defined standards using standard picking system.
  • Learned skills for other departments so that I could be of assistance if needed

Valet Attendant

Citrin
Dublin, OH
04.2023 - 02.2024
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Returned guests' vehicles while following safe driving practices and obeying traffic laws.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.

Garden Associate

Home Depot
Reynoldsburg, OH
04.2024 - Current
  • Provided advice to customers on how to care for their plants and gardens.
  • Organized merchandise shelves in the garden section of the store.
  • Participated in seasonal promotions by setting up special displays within the store's garden area.
  • Trained new staff members on proper usage of equipment used in maintaining outdoor gardens.
  • Adhered to company policies concerning safety and security procedures in the garden area.
  • Ensured that all products were correctly labeled before being placed on display.
  • Resolved customer complaints promptly and professionally.
  • Inspected plant material for quality control purposes prior to stocking shelves.
  • Assisted customers with selecting plants, flowers, and gardening supplies.

Education

High School Diploma -

Ohio Virtual Academy
Maumee, OH
06.2019

Bachelor of Arts - Criminal Justice

Ohio Christian University
Circleville, OH
05-2026

Skills

  • Excellent customer service skills
  • Detail Oriented
  • Flexible Schedule
  • Heavy Lifting
  • Teamwork and Collaboration
  • Sorting and Organizing
  • Equipment Operation
  • Staff Training
  • Team Leadership

Timeline

Garden Associate

Home Depot
04.2024 - Current

Valet Attendant

Citrin
04.2023 - 02.2024

Fullfillment Expert

Target
10.2021 - 03.2023

Cashier

Meijer
01.2021 - 09.2021

High School Diploma -

Ohio Virtual Academy

Bachelor of Arts - Criminal Justice

Ohio Christian University

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Joshua Mays