Summary
Overview
Work History
Skills
Timeline
Generic

Joshua McCane

Wellington,KY

Summary

Dedicated Pest Control Technician with a proven track record at Greenix Pest Control, excelling in pest management techniques and client education. Known for reliability and a clean driving record, I effectively reduced callbacks through proactive inspections and tailored solutions, ensuring high customer satisfaction and adherence to safety protocols.

Diligent [Desired Position] with solid foundation in pest control practices and successful track record in client satisfaction. Proven ability to identify and address pest-related issues effectively and safely. Demonstrated expertise in problem-solving and communication.

Overview

11
11
years of professional experience

Work History

Pest Control Technician

Greenix Pest Control
02.2022 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Drove to customer residences and places of business to inspect for pests.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Prepared reports and kept detailed records of pest control activities.
  • Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
  • Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
  • Fostered excellent service leading to positive online reviews.
  • Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Increased customer retention rates, conducting follow-up visits to ensure pest issues were resolved.
  • Performed routine maintenance on pest control equipment to manage wear and tear.
  • Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
  • Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.

Landscape Foreman

McBees Landscaping
08.2015 - 10.2016
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Developed lasting customer relationships and grew network over time.
  • Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
  • Assisted in recruitment efforts to attract skilled workers who aligned with the company''s values and goals for providing exceptional landscaping services.
  • Collaborated with designers to create visually appealing landscapes while adhering to client specifications and budget constraints.
  • Maximized staff productivity through expert scheduling of daily tasks based on priorities and crew capabilities.
  • Developed new business opportunities by establishing strong working relationships with clients and industry professionals.
  • Maintained positive working relationships with local vendors to ensure timely delivery of quality products at competitive prices.
  • Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Promoted safety awareness among crew members through regular meetings, training sessions, and adherence to safety protocols.
  • Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
  • Enhanced landscape aesthetics by designing and implementing various hardscape and softscape projects.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Supervised team member performance to meet client deadlines and requirements.
  • Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
  • Communicated with clients to provide price quotes, discuss design needs and schedule work.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
  • Monitored weather conditions to plan work schedules effectively and minimize project delays.
  • Managed supply inventory and assigned replenishment to team members.
  • Reviewed landscape project tasks, determining budgets and timelines for completion.

Landscape Technician

Riegler Management
03.2014 - 08.2015
  • Managed inventory of tools, equipment, and supplies effectively to ensure availability and minimize downtime on job sites.
  • Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
  • Provided training and guidance to new team members, sharing knowledge of best practices and industry standards for exceptional service delivery.
  • Coordinated effectively with fellow technicians on projects from conception through completion for seamless workflow execution.
  • Installed various hardscape elements like retaining walls, patios, walkways, and fences for improved functionality and curb appeal.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Removed debris and waste from outdoor areas.
  • Utilized lawn striping methods for healthy grass growing and appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Inspected gardens for pests, weeds and diseases.
  • Mowed Lawns an trimmed Weeds .

Skills

  • Dependable and reliable
  • Pest removal
  • Safety protocols
  • Chemicals handling
  • Clean driving record
  • Preventative measures
  • Pest management techniques
  • Adaptable
  • Valid [state] driver's license
  • Rodent control
  • Chemical handling
  • Equipment and tools
  • Equipment maintenance
  • Property inspection
  • Data entry
  • Pest management solutions
  • Chemical application experience
  • Pest inspections
  • Chemical storage
  • Vehicle maintenance
  • Pesticide application

Timeline

Pest Control Technician

Greenix Pest Control
02.2022 - Current

Landscape Foreman

McBees Landscaping
08.2015 - 10.2016

Landscape Technician

Riegler Management
03.2014 - 08.2015

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