Joshua McDonagh
New City,NY
Overview
4
4
years of professional experience
Work History
Sale Associate
Pandora Jewelry
West Nyack, NY
12.2023 - Current
- As a sales associate at Pandora, I provide excellent customer service. During my time, I was successful in helping many customers join Pandora's Care Program to insure their jewelry.
- Assisting customers with their individual needs
- Organizing all Pandora jewelry including charms, brackets, necklaces and earrings
- Assembling promotional trays
- Greeting customers upon entry
- Using the cash register to complete transactions (general cashiering)
- Using the engraving machine to engrave select Pandora jewelry
- Answer the store phone for customer inquiries
- Cleaning the store during closing including: wiping glass surfaces, vacuuming, mopping and disposing the garbage
Sales Associate
ToyWiz, Inc.
Nanuet, NY
10.2023 - 11.2023
- Company Overview: Toywiz is a store that sells card games, collectibles, toys, and tabletop games.
- Completing customer transactions using the register
- Handling the designated anime section (and other trending pop culture items)
- Kept up to date with trending pop culture in order to help increase profit
- Locating inventory (for the front of the store)
- Searching for inventory in the store warehouse
- Cleaning the front
- Maintaining the presentation of the store
- Stocking
- Handling card lists (searching for specific cards in the back of the store customers inquire about for purchase)
- Toywiz is a store that sells card games, collectibles, toys, and tabletop games.
Key Holder
IT'SUGAR
West Nyack, NY
04.2023 - 05.2023
- As a keyholder, I work to maintain the presentation of the store, working to push sales, and managing the store and sales associate team.
- Working the cash register
- Greeting customers as they arrive
- Managing the store (In the absence of the store manager)
- Lifting and stocking candy both in the back and front of the store
- Answer the store phone for customer inquiries
- Closing and opening the store
- Recording sales data using Microsoft excel
- Handling deposits for the safe
- Counting the safe
Game Room Attendant
Chuck E. Cheese
Nanuet, NY
01.2022 - 06.2022
- Maintaining a clean, and presentable environment for all Chuck E. Cheese customers
- Greeting customers in the front
- Working the prize corner (The prize corner allows for easy opportunities to convince a customer to purchase additional goods. Food service responsibilities are also a necessary part to keeping customer satisfaction high)
- Bringing food to tables
Sales Associate
Macy's
West Nyack, NY
08.2021 - 09.2021
- As a sales associate, I worked to provide the best customer service.
- Processing customer transactions in a timely manner to ensure absolute customer satisfaction
- Pushing for new members of Macy's rewards program
- Recovering merchandise to its correct location
- Fixing clothes to make the store as presentable as possible
- Responsible for general cleaning
- Helped ensure customer satisfaction
- Greeted customers in a friendly manner
Education
High school diploma -
Ramapo High School
06.2021
Skills
- Customer service
- Retail sales
- Sales
- Cashiering
- Cash Handling
- Cleaning Experience
- Commercial Cleaning
- Serving Experience
- Busser
- Retail management
- Stocking
- Cash register
- Pricing
- Communication skills
Timeline
Sale Associate
Pandora Jewelry
12.2023 - Current
Sales Associate
ToyWiz, Inc.
10.2023 - 11.2023
Key Holder
IT'SUGAR
04.2023 - 05.2023
Game Room Attendant
Chuck E. Cheese
01.2022 - 06.2022
Sales Associate
Macy's
08.2021 - 09.2021
High school diploma -
Ramapo High School