Joshua McGinness
Belknap,IL
Summary
Dependable Concessions Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor. Effective employee with exceptional interpersonal skills. Dependable, punctual and works well under pressure.
Very adaptable and accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and passionate job seeker with strong organizational skills, and ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Food Stand
Sheryl Durham
10.2021 - Current
- Served food stand customers quickly, courteously and accurately and generated repeat business.
- Worked in fast-past foodservice environment, multi-tasked and produced quality products with speed and accuracy.
- Assisted with guest complaints via early intervention and notified manager on duty immediately.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Maintained open lines of communication with supervisors and coworkers to support profitable store operations.
- Helped serve over 1000 customers per day
Muttropolis
Lisa/Elton Kennedy
08.2020 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- Used coordination and planning skills to achieve results according to schedule.
- Was responsible for making sure that up to 50 dogs were taken care of
Food Stand
Shane Parker
05.2020 - 06.2022
- Served food stand customers quickly, courteously and accurately and generated repeat business.
- Assisted with guest complaints via early intervention and notified manager on duty immediately.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared salads, soups and sandwiches for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Cooked batches of food according to standard recipes.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Worked in fast-past foodservice environment, multi-tasked and produced quality products with speed and accuracy.
- Maintained open lines of communication with supervisors and coworkers to support profitable store operations.
- Served over 500 customers per day
Air Force ROTC Cadet
Air Force
08.2022 - Current
- Managed professional growth and development of 20 Cadets
- Supervised, trained and motivated 20 Cadets
- Assessed individual skills of team and delegated daily tasks based on strengths.
- Met with other AFROTC members to plan development training for younger Cadets
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
Education
Bachelor of Science - Criminal Justice
Southeast Missouri State University
Cape Girardeau, MO05.2024
High School Diploma -
Joppa High School
Joppa, IL05.2022
Associate of Science -
Shawnee Community College
Ullin, IL05.2022
Associate of Arts -
Shawnee Community College
Ullin, IL05.2022
Skills
- Working with Teammates
- Customer Loyalty
- Customer Engagement
- Hospitality Management
- Organization and Time Management
- Equipment Troubleshooting and Maintenance
- Dependable and Cooperative
- Situational Awareness
- Teamwork and Collaboration
- Adaptability and Flexibility
- Managing Orders and Deliveries
Accomplishments
- Graduate High School with my Associates of Arts and Science
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- I am in the Air Force ROTC at Southeast Missouri State University
Timeline
Air Force ROTC Cadet
Air Force
08.2022 - Current
Food Stand
Sheryl Durham
10.2021 - Current
Muttropolis
Lisa/Elton Kennedy
08.2020 - Current
Food Stand
Shane Parker
05.2020 - 06.2022
Bachelor of Science - Criminal Justice
Southeast Missouri State University
High School Diploma -
Joppa High School
Associate of Science -
Shawnee Community College
Associate of Arts -
Shawnee Community College
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