Joshua M. Cherok
Willoughby,OH
Summary
Dedicated aviation professional with over 11 years of experience managing diverse programs and projects in fast-paced, dynamic environments. Proven ability to maintain composure and a sense of humor while navigating challenges, fostering a positive atmosphere for team collaboration. Strong emotional intelligence and active listening skills enhance the capacity to mentor and develop others effectively. Committed to aligning company goals with client needs to consistently deliver exceptional results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager of Aircrew Training Administration
Flexjet, LLC.
11.2022 - Current
- Manage team of Aircrew Training Coordinators to ensure training of 1500+ aircrew is planned and completed safely, efficiently, and effectively.
- Collaborate with pilots, coordinators, records specialists, finance, flight department managers, and vendors to ensure efficient training administration.
- Properly forecast training events with internal instructors and vendor training centers.
- Strategically use resources to achieve company training objectives while considering projected demand, crew-aircraft ratio, and attrition.
- Ensure appropriate reconciliation of $40+ million in training invoices per year.
- Conduct project planning and research for training and standards department.
- Designed and currently lead company-wide Pilot Mentor Program, managing 30+ pilot mentors to support onboarding, development, and retention of new hires across all fleets.
Adjunct Professor - Aeronautics
Kent State University
01.2018 - Current
- Teach AERN 35030 – Introduction to Corporate Aviation and AERN 25100 – Introduction to Aviation Management.
- Prepare and deliver lectures to undergraduate students on aviation management topics such as federal regulations, airport capacity and delay, airport structure, planning, corporate operations, financial management, and FBO operations.
- Evaluate and grade students' class work, exams, and written assignments.
Flight Ops Crew Resource Planning Business Consultant
Southwest Airlines
03.2022 - 11.2022
- Conducted data-driven research and recommend strategies concerning Flight Operations initiatives.
- Worked to most efficiently plan, allocate, and prepare Crew Resources to support Company fleet, network, and strategic plans for Flight Operations Crew Planning, Scheduling, and Training.
- Served as a Crew SME to Leaders throughout the Company and position Flight Operations to effectively manage current conditions and future unknowns as it relates to Crew Resources.
- Lead analysis, evaluates strategies, and makes recommendations to improve performance measures and reporting.
- Lead/support the research and analysis of trends, and the development of new processes/tools/reports to support greater efficiency for Flight Operations Crew Planning, Scheduling, and Training.
- Conducted studies using optimization to inform future Pilot staffing and Training Center utilization needs and interfaces with Network Planning for feedback on future schedule development.
- Created and delivered presentations to Company leaders, Employees, and Union.
Manager of Flight Administration
Flexjet, LLC.
12.2018 - 03.2022
- Oversaw 900+ flight crew personnel in policy and disciplinary understanding and enforcement.
- Jointly accountable for payment application exceeding $190 million.
- Worked directly with Senior Leadership and Executive team on various projects and calculations of key performance metrics and compensation packages.
- Served as a member of the strategy team as it related to crewmembers.
- Provided support and guidance to several departments within the organization.
- Oversaw a cross-functional department that supported multiple corporate departments with program/vendor management, and management of multi million FBO stock locker network, and uniform program.
Flight Department Administrator
Flexjet, LLC.
06.2017 - 12.2018
- Researched and recommended to supervisors on performance management and disciplinary action for crewmembers.
- Conducted and documented complex investigations (telephonic or on-site) into workplace complaints with interviews of employees, managers, or third-party personnel. Analyzed notes to arrive at valid conclusions, recommendations, and plans of action. Prepared reports and summaries of findings for management.
- Drafted contract proposals or counterproposals for collective bargaining.
- Developed and maintained cooperative relationships with department leaders and Union representatives.
- Responsible for researching, investigating, and answering grievances.
- Administered employee complaint/grievance process and tracking.
Aircrew Training Coordinator
Flexjet, LLC.
02.2015 - 06.2017
- Successfully planned and executed training events for over 500 crewmembers.
- Delivered required documentation to training providers, crewmembers, FAA, and ground instructors.
- Coordination of all PIC required FAA checkrides.
- Ownership of Learning Management System; including creation of training modules.
- Reconciliation and approval of over $15 million in training invoices.
Adjunct Professor
Liberty University
03.2025 - Current
- Teach AVIA 201 – Aviation Foundations
- Evaluate and grade students' class work, discussions, and written assignments.
Education
Doctor of Philosophy in Aviation - Ph.D.
Liberty University
Lynchburg, VAMaster of Business Administration - MBA
Embry-Riddle Aeronautical University
Daytona Beach, FL05.2017
Bachelor of Science - BS - Aeronautics
Kent State University
Kent, OH12.2014
Skills
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Operations management
- Strategic planning
- Project planning
- Performance management
- Business administration
Affiliations
- Aircraft Owners and Pilots Association (AOPA) – Member (Present)
- National Business Aviation Association (NBAA) – Member (Present)
Certification
Private Pilot – Federal Aviation Administration
Timeline
Adjunct Professor
Liberty University
03.2025 - Current
Manager of Aircrew Training Administration
Flexjet, LLC.
11.2022 - Current
Flight Ops Crew Resource Planning Business Consultant
Southwest Airlines
03.2022 - 11.2022
Manager of Flight Administration
Flexjet, LLC.
12.2018 - 03.2022
Adjunct Professor - Aeronautics
Kent State University
01.2018 - Current
Flight Department Administrator
Flexjet, LLC.
06.2017 - 12.2018
Aircrew Training Coordinator
Flexjet, LLC.
02.2015 - 06.2017
Master of Business Administration - MBA
Embry-Riddle Aeronautical University
Bachelor of Science - BS - Aeronautics
Kent State University
Doctor of Philosophy in Aviation - Ph.D.
Liberty University