Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joshua McLeod

Nashville,TN

Summary

Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Possess specialized skills in instructional design, employee engagement strategies, and performance assessment tools. Excel using communication, adaptability, and leadership to foster learning environments that promote growth. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

11
11
years of professional experience

Work History

Service and Training Co-ordinator

Flavor Catering
Nashville, TN
01.2020 - Current
  • Schedule, manage, and train over 500 catering staff.
  • Research, design, and implement individual and group training programs for leadership and new staff.
  • Design, organize, and implement logistic systems to ensure smooth company operations.
  • Report at the weekly BEO and logistics meetings. Review and adjust all logistics for every event weekly, approximately 1,500 events a year.
  • Utilize data, scheduling, and client software, including Caterease, Office Suite, and Nowsta Management.

Service and Kitchen Captain

Flavor Catering
Nashville, TN
01.2016 - Current
  • Set up and manage catered events.
  • Create individualized staffing plans for each event.
  • Manage and delegate the catering staff at events, and work with the event planners and sales managers to create a quality event.
  • Manage client expectations, and ensure a quality experience for all clients and guests.
  • Manage many different kinds of events, from weddings to backstage concerts, to business and corporate events.

Server and Service Captain

Chef's Market Catering
Nashville, TN
04.2014 - 01.2019
  • Set up and manage catered events.
  • Create individualized staffing plans for each event.
  • Manage client expectations, and ensure a quality experience for all clients and guests.
  • Manage and delegate the catering staff at events, and work with the event planners and sales managers to create a quality event.

Education

Bachelor of Science - Electronic Media

Cedarville University
Cedarville, Ohio
12.2013

Skills

  • Employee training
  • Logistics management
  • Schedule coordination
  • Staff management
  • Program development
  • Client relationship management
  • Performance evaluation
  • Creative solution development

References

Available upon Request

Timeline

Service and Training Co-ordinator

Flavor Catering
01.2020 - Current

Service and Kitchen Captain

Flavor Catering
01.2016 - Current

Server and Service Captain

Chef's Market Catering
04.2014 - 01.2019

Bachelor of Science - Electronic Media

Cedarville University

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Joshua McLeod