Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOSHUA MCMILLAN

The Colony

Summary

Dynamic operations and training leader with experience in process design, system implementation, and cross-functional coaching. Skilled in identifying system inefficiencies, developing standard operating procedures, and creating training materials to drive adoption. Adept at managing people and projects in fast-paced environments. Seeking to leverage these strengths to support Shake Shack’s operational excellence.

Language arts professional with track record of developing comprehensive lesson plans and promoting literacy. Known for fostering collaborative learning environment and achieving educational goals. Reliable in adapting to changing educational needs and integrating innovative teaching methods.

Overview

13
13
years of professional experience
1
1
Certification

Work History

5th Grade Reading & Language Arts Teacher / Team Lead

Riverchase Elementary, CFBISD
08.2023 - Current
  • Led the 5th grade team as Lead Teacher, mentoring colleagues and coordinating curriculum planning, pacing, and assessment cycles.
  • Designed and delivered differentiated instruction using data analysis to adapt strategies, resulting in up to 90% of students meeting or exceeding on state Reading assessments.
  • Authored and deployed project-based learning (PBL) units, integrating reading, writing, and social studies, standardizing content delivery across the team.
  • Instituted restorative practices and proactive behavior interventions, reducing classroom disruptions by 25%.
  • Developed and maintained consistent stakeholder communication systems, including data-driven parent conferences and weekly progress reports, ensuring strong alignment and buy-in.

First Grade Teacher

Rockbrook Elementary, Lewisville ISD
08.2022 - 08.2023
  • Managed classroom operations, behavior protocols, and instructional pacing.
  • Created and iterated on micro-processes for transitions, group rotations, and differentiated instructional interventions.
  • Utilized formative assessment data to adjust instruction in real time.

Client Service Manager

Workforce Opportunity Services
08.2018 - 08.2022
  • Supervised operations, staff scheduling, workforce planning, and customer service operations in a high-volume environment.
  • Recruited, trained, coached, and evaluated staff to meet performance objectives and maintain service level expectations.
  • Introduced process improvements and feedback loops that improved staff productivity and consistency.

Aviation Electrician’s Mate

United States Navy
08.2013 - 08.2018
  • Diagnosed and resolved complex electrical system issues using blueprints, schematics, and technical manuals.
  • Led cross-functional teams through maintenance projects, troubleshooting emergent problems, and ensuring mission-critical uptime.
  • Lean / 6 sigma white and yello belt certificed.
  • Trained junior technicians, standardizing repair processes and quality checks.

Sixth Grade Science Teacher

Brandenburg Intermediate School, Duncanville ISD
08.2012 - 07.2013
  • Developed curriculum-aligned lesson plans, integrated technology to support learning, and facilitated academic clubs and competitions.

Education

MBA - Business Administration

University of North Texas At Dallas
Dallas TX
12-2022

Bachelor of Arts - Education

Southwestern Assemblies of God University
Waxahachie, TX
04-2012

Associate of Arts - Early Childhood Education

Southwestern Assemblies of God University
Waxahachie
04-2012

Skills

  • Systems & Software: Process design, SOP creation, training documentation, learning management systems
  • Operations & Metrics: Scheduling, resource allocation, performance monitoring, data-driven decision making
  • Training & Coaching: Developing training modules, mentoring, delivering workshops
  • Cross-Functional Collaboration: Working with leadership, operations, and external vendors
  • Project Management: Prioritizing initiatives, managing multiple workstreams, implementation oversight
  • Problem-solving skills
  • Grammar expertise

Certification

  • Texas Educator Certificate- 6/1/3034 - 5/31/2030

Timeline

5th Grade Reading & Language Arts Teacher / Team Lead

Riverchase Elementary, CFBISD
08.2023 - Current

First Grade Teacher

Rockbrook Elementary, Lewisville ISD
08.2022 - 08.2023

Client Service Manager

Workforce Opportunity Services
08.2018 - 08.2022

Aviation Electrician’s Mate

United States Navy
08.2013 - 08.2018

Sixth Grade Science Teacher

Brandenburg Intermediate School, Duncanville ISD
08.2012 - 07.2013

MBA - Business Administration

University of North Texas At Dallas

Bachelor of Arts - Education

Southwestern Assemblies of God University

Associate of Arts - Early Childhood Education

Southwestern Assemblies of God University