
Dedicated security professional with 10+ years of experience in security management, emergency services, and office administration within law enforcement environments. Proven capability in managing security operations, providing exceptional customer service, and maintaining safe and secure environments. Demonstrated proficiency in emergency response coordination, record-keeping, and superior public service, honed across diverse roles in the sector. Noted for effectively interpreting and responding to various situations and showcasing the capacity to decipher, apply, and elucidate complex laws, codes, and regulations. Commended for conducting program-specific research and demonstrating resilience in high-stress scenarios—an excellent personality with a staunch commitment to enhancing public safety and fostering robust community relations.
• Facilitated rapid response to alarm calls by coordinating and dispatching security officers to suitable locations, ensuring optimal response times and increased security.
• Enhanced officer safety and operational coordination by regularly communicating with field officers for routine check-ins.
• Streamlined information management by meticulously reading and filing reports to the appropriate managers and folders, contributing to improved data organization and accessibility.
• Supported managerial functions by assisting in filling over 100,000+ hours, demonstrating exceptional adaptability and commitment to operational efficiency
• Successfully supervised a high-profile site at an exclusive Homeowners Association (HOA) in Rancho Santa Fe, maintaining high customer service standards and ensuring assigned officers' safe and clean working environment.
• Improved workforce scheduling by allocating shifts to officers on-site, optimizing personnel utilization, and enhancing site security.
• Elevated the quality of security documentation through detailed report writing and filing, leading to improved record-keeping and information retrieval.
• Fostered a culture of continuous learning by training new officers, contributing to the team's overall readiness and competence.
• Rapidly responded to alarms, reducing potential security risks.
• Enhanced site security by implementing effective access control measures, ensuring only authorized individuals could enter the premises.
• Ensured a constant and visible security presence by conducting regular vehicle patrols, deterring potential threats and breaches.
• Contributed to improving record-keeping and information sharing through meticulous report writing, increasing case tracking and resolution efficiency.
• Monitored CCTV to make sure the property remained secure from any threats.
• Kept up a accurate visitor log to the property utilizing Drivers Licenses and License Plates linked to the address they would visit.