Joshua Metz
Davison,MI
Summary
Organized and dependable candidate with 15+ years of property management experience, overseeing employee performance and offering knowledge of maintenance industry best practices and principles of employee management. Successful at managing multiple priorities with a positive attitude.
Overview
16
16
years of professional experience
Work History
Rover
Group 5 Management
06.2023 - Current
- Travel to multiple properties to perform upgrades to distressed apartment homes.
- Upgrades are to include: Drywall, trim, doors, plumbing, electrical, flooring, ceramic tile, bathroom, kitchen, cabinets and countertops.
- Goal for upgrades, to bring the apartment homes to modern standards.
- Upgrade units are to be turned in a timely and quality manner to ensure a maximum financial benefit to the management company
- Travel to regional properties to assist and train with onsite staff to perform medium - high level tasks for vacant and occupied apartments.
Home Inspector
Valuecheck Home Inspections
01.2022 - Current
- Inspections of commercial buildings and residential homes for health/hazard/safety deficiencies
- Inspected items included are electrical, plumbing, structural, foundation, HVAC systems, roofing, and intrusions (water and pest)
- Providing the client with a detailed report of all deficiencies and total information of the building/home so that the clients are able to make the best financial decision possible
- Proficient eye for details and deficiencies as well as having a strong vocational ability to explain to clients problems found but not to be alarming to deter them from their purchase.
Maintenance Technician
Group 5 Management - Chatwell Club
11.2022 - 06.2023
- Maintenance and repairs of the following: Plumbing, electrical, flooring, HVAC, drywall, windows, water heaters, overhead doors
- Cabinet and countertop installation fabricated to fit unit specifications
- Intermediate to advanced carpentry repairs
- Receive and interpret daily work orders to determine parts and equipment necessary to perform and complete task
- Interact with residents and staff in a professional manner
- Respond to after hours emergencies as needed
- Adhere to company policies and procedures that pertain to personnel and resident's safety and wellness
- Seasonal maintenance to common grounds which includes snow removal and salting.
Facilities Supervisor
Edward Rose & Sons - Perry Place/Grand Bend
02.2021 - 01.2022
- Managed a 616 units community combined between 2 properties and a team of 14 employees that are needed for daily operations
- Customer and response orientated based on the individual needs of the residents
- Initiated problem solving for any and all issues that might arise from mechanical, plumbing, water intrusion or structural
- Responsible for inventory management as well as third party management for all contractors
- Adjusting and approving payroll
- Documentation of monthly deadlines for preventative maintenance
- Demonstrated strong leadership in training, mentoring, coaching and team building
- Accounts Payable
- Concentrated on regular continuous improvements and financial management for the properties to improve operations
- Was available 24 hours a day for any of the properties needs.
- Conducted training sessions for new employees on safety procedures and other related topics.
- Enhanced facility operations by implementing efficient maintenance schedules and procedures.
- Conducted routine maintenance checks on building systems such as fire alarms, sprinklers, and security features for optimal functionality.
Make Ready Supervisor
Edward Rose & Sons - Thornridge
11.2020 - 02.2021
- Responsible for managing a make ready staff to ensure that vacated units were rehabilitated and or updated in a timely/quality fashion
- Scheduling vendors that were required to assist in the rehabilitation process of vacant units
- Completed thorough inspections of vacant units, identifying necessary repairs and upgrades prior to occupancy.
- Implemented inventory control measures for maintenance supplies, reducing waste and saving on costs.
- Orders included items needed for daily operations ie; lighting, plumbing accessories and mechanical parts
- Orders also included cabinetry, counter tops and windows.
- Enhanced property appearance by overseeing make-ready processes and ensuring timely completion of tasks.
- Developed detailed reports on the condition of apartment units before tenant occupancy.
- Provided guidance to technicians in order to resolve complex issues related to apartment turn-over processes.
- Collaborated with other departments such as sales or leasing teams to ensure smooth transitions between tenants.
- Streamlined maintenance operations for increased efficiency and reduced turnaround time between tenants.
Service Technician
Edward Rose & Sons - Windsor Place
02.2020 - 11.2020
- Responsible for daily repairs needed throughout the property which includes the following
- Plumbing, Electrical, HVAC, Structural, Water Intrusion follow ups, Lighting, Flooring Repairs (vinyl and carpet), Installing cabinets and counter tops and drywall repairs
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Participated in monthly inspections for preventative maintenance with accurate documentation.
- Completed scheduled appointments on time to drive quality service.
- Logged services performed in service ticket system.
- Diagnosed problems and determined solutions for various customer issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
Maintenance Supervisor
Blackberry Creek
10.2007 - 02.2020
- Responsible for managing a 228 unit property and a team of employees that were needed for daily operations
- Responsible for inventory needed for daily operations and third party vendors that were needed for specific tasks throughout the property
- Performed repairs throughout the property on a daily basis which included plumbing, electrical, HVAC, drywall, lighting (interior and exterior), flooring repairs, irrigation system, swimming pool cleaning/chemical testing, and asphalt patching
- Participated in 24 hour emergency on call rotation as well as snow removal.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Provided guidance to management regarding project bids for onsite improvements.
- Scheduled and oversaw maintenance, repair and installation activities.
Education
Some College Coursework -
Mott Community College
09.2003
Diploma -
Carman Ainsworth High School
06.2003
Skills
- Customer Focused
- Leadership Oriented
- Customer Relations
- Self Motivated
- Problem Solving
- Goal Driven
- Detail Oriented
- MS Office Suite (excel, outlook)
- Yardi Voyager
- EPA Certified, Type 1
- CPO certified
- ASHI Certified - Certified Professional Inspector
Activities
Volunteered from September 2005 - April 2006 for Hurricane Katrina Disaster Relief efforts. Focusing on helping those in need by cleaning up and rebuilding after the devastation from the hurricane.
Timeline
Rover
Group 5 Management
06.2023 - Current
Maintenance Technician
Group 5 Management - Chatwell Club
11.2022 - 06.2023
Home Inspector
Valuecheck Home Inspections
01.2022 - Current
Facilities Supervisor
Edward Rose & Sons - Perry Place/Grand Bend
02.2021 - 01.2022
Make Ready Supervisor
Edward Rose & Sons - Thornridge
11.2020 - 02.2021
Service Technician
Edward Rose & Sons - Windsor Place
02.2020 - 11.2020
Maintenance Supervisor
Blackberry Creek
10.2007 - 02.2020
Some College Coursework -
Mott Community College
Diploma -
Carman Ainsworth High School
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