- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Accomplished Sales Executive offering 20 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
- Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Hi, I’m
Joshua Miller
Bel Air,MD
Summary
Overview
19
years of professional experience
Work History
Kiddie Academy Educational Child Care
Director of Franchise Development
09.2021 - Current
Job overview
- Generated over $3 million in new annual revenue through successful sales of net new Franchises
- Pipeline and CRM utilization improvement tactics brought into business to streamline new franchisee candidate discovery process.
- Developed sales presentations that clearly demonstrated the value proposition of the franchise, resulting in a 10% increase in new franchisees
- Provided ongoing coaching and motivation to franchisees and management by remaining in contact through use of video conferencing and other available technology.
Mediportal
Director of Client Management
02.2018 - 09.2021
Job overview
- Acquired new business of over $1 million in first 4 months of start - $2 million in first 7 months, focusing on Ambulatory ($multi-million) and Hospital ($billion) space.
- Identified opportunities for business growth and expansion, resulting in a 50% increase in market share
- Managed a team of sales representatives, leading to a 75% increase in sales
- Produced comprehensive pitch decks, used for internal research and external marketing on 1) an Enterprise solution for our company that would triple the income potential of the solution, and 2) TeleHealth in emerging markets during the COVID-19 Pandemic
- Formulated and maintained CRM program, Marketing Validation, and Email Campaign Initiatives for the entire company resulting in the ability to manage and intake 150% more leads and demos per day.
PC Connection,Inc
Category Manager
07.2015 - 02.2018
Job overview
- Developed a category strategy that increased sales in key product categories by 35%
- Developed and monitored key performance indicators to measure category performance and identify areas for improvement
- Category responsibility of over $2.4 million in vendor and marketing fund contributions and $24.6 million in annual sales to Industry and Channel Partners in the $500 million to $3 billion space.
Samsung Electronics America
Category Manager
02.2004 - 07.2015
Job overview
- Led, maintained, and managed a team of 52 Field Sales Representatives, including recruiting, hiring, and training new reps on company sales process
- Instituted product launch strategies through three key launches bringing Samsung to an 18% overall market share in tablets (#2) and 36% in Android (#1)
- Founded field initiatives that increased year over year market share of Chromebook by 21% bringing Samsung to the #1 market share of 34%.
Education
The Johns Hopkins UniversityBaltimore, MD
Master of Science from Marketing
University Overview
- All but thesis
Washington CollegeChestertown, MD
Bachelor of Science from Psychology
University Overview
- Graduated with Honors
Skills
- Sales Operations and Management
- Employee Development
- Cross-Channel Marketing
- CRM Software
- Sales Strategies
- Interpersonal and Written Communication
- Account Management Strategy
- Continuous Improvement Planning
- Sales Performance Analysis
LinkedIn
www.linkedin.com/in/jedwardmiller1
Timeline
Director of Franchise Development
Kiddie Academy Educational Child Care
09.2021 - Current
Director of Client Management
Mediportal
02.2018 - 09.2021
Category Manager
PC Connection,Inc
07.2015 - 02.2018
Category Manager
Samsung Electronics America
02.2004 - 07.2015
The Johns Hopkins University
Master of Science from Marketing
Washington College
Bachelor of Science from Psychology
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