Joshua Miller
Tucson,AZ
Summary
Motivated and safety-conscious aspiring truck driver with a strong work ethic and commitment to professional development. Recently completed CDL training with a solid understanding of DOT regulations, vehicle maintenance, and road safety protocols. Eager to apply hands-on skills in route planning, time management, and cargo handling in a dynamic transportation environment. Known for reliability, punctuality, and a positive attitude toward teamwork and customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Avalanche Security
Tucson, AZ
11.2023 - Current
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Warehouse Worker/Driver
Amazon
Tucson, AZ
07.2020 - Current
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Ensured safety protocols were followed at all times while operating machinery.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted in packaging and labeling of products for shipment.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Leasing Consultant
HSL Asset Management
Tucson, AZ
07.2022 - 10.2023
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Responded to tenant requests for maintenance services in a timely manner.
- Conducted tours of available apartments, highlighting features and amenities.
- Updated resident data into property management software system daily.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Maintained accurate records of prospective renters, applications and leases.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Provided excellent customer service to all tenants throughout their tenancy period.
Warehouse Worker
Target Distribution Center
Tucson, AZ
08.2016 - 11.2020
- Ensured safety protocols were followed at all times while operating machinery.
- Followed established guidelines for picking orders accurately.
- Identified discrepancies between physical count and computer data.
- Maintained stock levels in accordance with company policies.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Performed cycle counts to maintain accurate inventory records.
- Maintained accurate inventory records using computerized tracking systems.
- Transported goods to designated areas within the warehouse facility.
- Received and tracked incoming inventory shipments.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Processed returns of defective merchandise as required.
- Organized warehouse space for efficient storage of products.
- Collaborated closely with other departments on special projects as needed.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Staged and sorted multiple types of products for loading.
Sales Associate
Sears Department Store
Tucson, AZ
07.2017 - 10.2019
- Analyzed sales trends and developed promotional plans to increase sales volume.
- Created sales reports that tracked daily, weekly, and monthly sales figures.
- Developed effective sales strategies to enhance customer satisfaction and boost sales.
- Prepared reports on sales activity, forecasting future sales targets.
- Assisted sales personnel in sales techniques and recommended improvements.
- Used consultative sales techniques to overcome objectives during sales presentations.
- Administered monthly sales reports, monitoring sales growth and assessments.
- Supported sales team in coordinating paperwork and closing sales.
- Promoted company programs, warranty sales and seasonal promotions to boost sales.
- Developed and implemented sales strategies to increase new vehicle sales.
Server/Busser
BJ's Brewhouse Restaurant
Tucson, AZ
03.2013 - 07.2015
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Upheld high standards of sanitation in accordance with health department regulations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Education
CDL - CDL
HDS Truck Driving Institute
Tucson04-2025
Boulder High School
Boulder, CO05-2014
Some College (No Degree) -
Pima Community College
Tucson, AZSkills
- Customer service
- Effective communication
- Problem solving
- Inventory management
- Conflict resolution
- Time management
- Attention to detail
- Sales strategy
- Safety protocols
- Hazardous materials handling
Certification
- CDL Endorsements: Hazards, Tankers, Double/Triples
Timeline
Security Officer
Avalanche Security
11.2023 - Current
Leasing Consultant
HSL Asset Management
07.2022 - 10.2023
Warehouse Worker/Driver
Amazon
07.2020 - Current
Sales Associate
Sears Department Store
07.2017 - 10.2019
Warehouse Worker
Target Distribution Center
08.2016 - 11.2020
Server/Busser
BJ's Brewhouse Restaurant
03.2013 - 07.2015
CDL - CDL
HDS Truck Driving Institute
Boulder High School
Some College (No Degree) -
Pima Community College
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