Joshua Mills

• Monitored premises to ensure safety and security compliance.
• Conducted regular patrols to identify potential hazards and prevent incidents.
• Implemented access control procedures to restrict unauthorized entry.
• Responded swiftly to incidents, coordinating with law enforcement as necessary.
• Maintained detailed logs of daily activities and security breaches for reporting purposes.
• Responded quickly to incidents and assessed active situations for security concerns.
• Performed hourly patrols of building areas, parking lots and facility grounds.
• Maintained confidentiality to protect sensitive information and prevent harmful release of information.
• Controlled access to property to secure facility and grounds from unauthorized entry.
• Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
• Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
• Enhanced security and safety by conducting regular patrols around facility perimeter.
• Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
• Examined doors, windows and gates to verify security.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Search Engine Optimization (SEO)
• Retention and Marketing Strategies
• Keyword Research & Analysis
• Email Marketing Campaigns
• Local Presence
• Google Analytics
• Data Analysis & Reporting
• Content Strategy & Development
• CRM Management & Segmentation
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.

• Conducted thorough inspections, and treatments leading to a reduction in termite infestation.
• Trained and supervised a team of technicians, ensuring compliance with safety regulations
• Worked flexible hours across night, weekend, and holiday shifts.
• Implemented new treatment protocols resulting in improved client, satisfaction, and retention

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• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
• Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
• Used gauges, templates, and other measuring devices to inspect production parts.
• Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
• Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.

• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.
• Cross-trained existing employees to maximize team agility and performance.
• Improved marketing to attract new customers and promote business.
• managed and coordinated work orders across California, ensuring timely and accurate completion
• Approved payables from affiliates handle disputes and supervised a team of managers
• retrieved and filed court documents, maintaining organized, and accessible records
• lead business systems, installation projects, verified data