Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Milzarek

Memphis,TN

Summary

Ambitious sales manager with talent for adapting and providing results through employee morale as well as revenue within the competitive automotive market. Communicative and team-oriented with proficiency in developing and leading teams in a path towards a given objective. Proven history of fostering collaboration to meet team, individual and management objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales / Finance Manager

Umansky Auto Group
Memphis, Ten
08.2021 - 09.2024

I started with Wolfchase Hyundai (Umansky Auto Group) as a sales consultant and quickly progressed into a finance role, where I received my finance certification, and ultimately was promoted to the sales manager position. My responsibilities were as follows:

  • Reviewed financial documents and prepared reports for senior management.
  • Developed strategies to improve operational efficiency and reduce costs.
  • Analyzed sales data to identify trends, develop forecasts and set performance targets.
  • Conducted internal audits to ensure compliance with company policies and procedures.
  • Developed training materials for sales staff on finance-related topics.
  • Managed customer relationships, providing solutions as needed to address issues or concerns.
  • Researched competitive products and services in order to stay ahead of market trends.
  • Supported sales team in coordinating paperwork and closing sales.
  • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
  • Educated customers on importance of service contracts to provide better product experiences and gap insurance benefits.

Presentation Creator / Curriculum Manager

Shephard's Industrial Training Systems, Inc.
Bartlett, TN
12.2017 - 06.2021
  • Maintained as well as created presentations for training programs pertaining to heavy equipment for industries across the united states to improve the knowledge of equipment operators through comprehensive testing and training.
  • Created equipment training manuals by closely studying and applying OSHA, NFPA, as well as ASME/ANSI standards to meet all state and country wide rules and regulations for industry.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations through the creation of equipment inspection forums to improve operator and management communication.
  • Photographed stationary equipment and equipment during its normal operations for use in our powerpoint training presentations.
  • Created equipment images through the use of adobe programs to improve powerpoint presentations.
  • Kept track of many working projects at one time, and managed the curriculum development team to meet training deadlines while maintaining teammate performance and curriculum quality.
  • Coordinated with project managers via daily calls or zoom meetings to assist them with any training needs i.e., on-site assessments, train the trainer, or operator training.
  • Handled all required tasks in addition to designing Shephard's Industrial Training System's website while observing the company's identity and mission statement was properly demonstrated.
  • Answered phone calls to potential clients and gave them information regarding Shephard's mission in addition to the training we provided and the types of equipment that we could train.
  • Worked with RedList's asset management software and team to develop virtual inspection reports for our client's for different equipment that we would be training on.

Server and Saute Chef

Butcher Shop Cordova LLC.
Cordova, TN
11.2016 - 05.2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Served an average of 30 patrons daily at a fine dining atmosphere with exceptional service.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Provided customers with exceptional food prepared to order as well as in a timely manner.
  • Completed closing checklists by cleaning up the saute line, rotating produce, in addition to ordering fresh produce for the following day.

Education

High School Diploma -

Bartlett High-school
Bartlett, TN
05.2016

Skills

  • PowerPoint presentations
  • Excel
  • Adobe Photoshop
  • Adobe Lightroom
  • Web Design
  • Leadership
  • Communication and Planning
  • Flexible
  • Equipment inspections (virtual and hardcopy)
  • Team management
  • Client Scheduling
  • Data Management

Certification

Supervisor Certification through Harris Rebar

Timeline

Sales / Finance Manager

Umansky Auto Group
08.2021 - 09.2024

Presentation Creator / Curriculum Manager

Shephard's Industrial Training Systems, Inc.
12.2017 - 06.2021

Server and Saute Chef

Butcher Shop Cordova LLC.
11.2016 - 05.2019

High School Diploma -

Bartlett High-school
Joshua Milzarek