Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joshua Minney

Milford,OH

Summary

Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in fostering team collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, and stakeholder engagement. Known for strong decision-making abilities and unwavering focus on achieving measurable outcomes.

Overview

24
24
years of professional experience

Work History

President

Otis Refrigeration
01.2022 - Current
  • 1st year lead a 150% Revenue increase
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Drove strategic partnerships increasing key relationships by 500%
  • Sourced industry experts for external hires, broadening company depth and resources
  • Lead strategic development, implementing new departments, new policies and new initiatives
  • Sourced outside investment to develop new revenue avenue's
  • Expanded Product categories by 150%
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.

Chief Operating Officer

Otis Refrigeration
01.2014 - 12.2022
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Led a 130% revenue increase
  • Worked with leadership to develop and implement vision and strategies
  • Grew production team by 140%
  • Oversaw largest customer base increase in company history
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.

Sales Team Member/Director

Otis Refrigeration
07.2012 - 12.2014
  • Consulted with customers developing custom solutions for unique criteria resulting in 250% new sales
  • Meet and exceed yearly sales quota in the first two months
  • Develop, cultivated and managed the largest sale in company history
  • Collaborated with team members to develop intergraded products and solutions, increasing customer retention increasing customer solution diversification by over 500%
  • Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
  • Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.

Lead Project Coordinator

Fed Ex
03.2007 - 07.2012
  • Lead production for the largest volume store in the district
  • Responsible for over 500 daily projects spanning every segment
  • Managed a team of 6
  • Preformed assistant manager duties
  • Had a 99.9% Production completion rate
  • Problems solving
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Service Coordinator

Meijers
01.2001 - 12.2007
  • Managed a team of 75 daily (Production, performance, attendance & time)
  • Responsible for managing customer relations for over 5000 guests daily
  • 1st point for escalated customer service calls with a 99% satisfaction rate
  • Assigned key corporate roles outs at the store level with a 100% success rate
  • Problem solving on a contentious basis with multiple targets at all times
  • Coordinated with all departments on a daily basis

Education

Graduate -

Christian Center Academy
Cincinnati, OH
01.2003

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Sourcing outside funding
  • Crisis management
  • Executive account management
  • Solution focused
  • Relationship building
  • Decision making
  • Emotional intelligence
  • Identifying pain points

Accomplishments

  • Billy Mitchel award, CAP (Eagle scout equivalent)
  • Who’s Who of America, (Twice)
  • NCO of the year award

Timeline

President

Otis Refrigeration
01.2022 - Current

Chief Operating Officer

Otis Refrigeration
01.2014 - 12.2022

Sales Team Member/Director

Otis Refrigeration
07.2012 - 12.2014

Lead Project Coordinator

Fed Ex
03.2007 - 07.2012

Service Coordinator

Meijers
01.2001 - 12.2007

Graduate -

Christian Center Academy
Joshua Minney