Joshua Minott
Stamford,CT
Overview
5
5
years of professional experience
1
1
Certification
Work History
Door Greeter/Porter
Rose management
New York, NY
09.2021 - 12.2023
- Communicated with management regarding customer complaints or concerns in a timely manner.
- Maintained a clean and organized entrance area by removing debris and wiping down surfaces.
- Maintained accurate records related to visitor check-ins and check-outs throughout shift.
- Conducted temperature checks for employees and customers entering the building.
- Supported other departments within the organization when needed by performing various tasks such as stocking shelves or cleaning up spills.
- Provided customer service assistance, including answering questions about store products, services, and policies.
- Checked identification for restricted items prior to allowing entry into the building.
- Alerted security personnel of any suspicious or disruptive activities in the vicinity.
- Inspected bags and packages entering or exiting the facility for potential threats.
- Coordinated parking lot traffic during busy times of day to ensure smooth flow of vehicles.
- Provided assistance with deliveries from vendors and suppliers when needed.
- Assisted with managing the flow of foot traffic into the facility by controlling access points when necessary.
Amazon FBA Seller
Amazon
New York, NY
05.2021 - 11.2022
- Conducted market research to identify new products and trends in the Amazon Marketplace.
- Ensured compliance with Amazon's policies and procedures related to selling products on its platform.
- Reviewed competitor activity and adjusted marketing strategy accordingly.
- Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
- Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
- Responded promptly to customer inquiries through email or phone calls.
- Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
- Monitored customer reviews and feedback to improve product performance.
- Researched and identified potential suppliers for sourcing new items.
- Developed pricing strategies to ensure competitive positioning within the marketplace.
- Delivered presentations and product demonstrations of specialized offerings.
Assistant Manager
ACM LAND AND SEA CONSTRUCTION LLC
West Palm Beach, FL
10.2018 - 10.2021
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Revelation School of Florida
Miami, FL05-2019
Skills
- Product and service knowledge
- Recruiting and interviewing
- Employee Scheduling
- Operations Management
- Employee Performance Evaluations
- Task Delegation
- Team motivation
- Customer rapport
- Ladder safety
- Hazardous Materials Handling
- Accident investigation
- OSHA Regulations Knowledge
- Risk Management
- Fall protection
Certification
- Osha 30
- Fall protection
Reference
Well provide reference abound request
Timeline
Door Greeter/Porter
Rose management
09.2021 - 12.2023
Amazon FBA Seller
Amazon
05.2021 - 11.2022
Assistant Manager
ACM LAND AND SEA CONSTRUCTION LLC
10.2018 - 10.2021
High School Diploma -
Revelation School of Florida
- Osha 30
- Fall protection
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