Joshua Miranda
Bronx
Summary
Dedicated professional with extensive experience in hospitality, focused on delivering exceptional guest satisfaction. Proven ability to learn quickly and adapt to new environments while maintaining a friendly and approachable demeanor. Punctual and ambitious, consistently striving to exceed expectations in service delivery. Seeking opportunities as a concierge or hospitality associate to leverage skills in enhancing guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site Assistant
Children’s Arts and Science Workshops
Bronx
07.2022 - Current
- Oversaw multiple classrooms and supported teachers with lesson planning and team building
- Organized and led group expeditions to museums, parks, movies and other destinations
Group Leader
Children’s Arts and Science Workshops
Bronx
09.2018 - 06.2022
- Facilitated group activities, guiding and encouraging the health, safety and engagement of all children
- Supported children in social-emotional learning through relationship building, mediation and mentorship
Inventory Specialist
RGIS, LLC
Manhattan
01.2016 - 09.2016
- Stocked items and maintained cleanliness of store
- Handled expensive merchandise and managed fast-moving inventory
Education
HSE Diploma -
Northern Manhattan Improvement Corp. YouthBuild
New York City01.2016
Skills
- Communication
- Classroom management
- Customer service
- Time management
- Leadership
- Facilitation
- Team building
Certification
- OSHA 10-hour (Occupational Safety and Health Administration)
- HBI (Home Builders Institute Certificate)
- CPR Training
- Mandated Reporter
- Sexual Harassment Training
References
- Adriana Fria, 917-809-0888
- Noel Matos, 212-453-5378
- DeAndre Jackson, 917-736-5625
- Albert Felipe, 212-822-8345
- Cazembe Olushola, 212-453-5399
Volunteer Experience
- Food Distribution and Clothing Drive, Manhattan, NY, 09/01/20, 01/31/21
- Peer Mentorship, Manhattan, NY, 01/01/15, 01/31/16
Timeline
Site Assistant
Children’s Arts and Science Workshops
07.2022 - Current
Group Leader
Children’s Arts and Science Workshops
09.2018 - 06.2022
Inventory Specialist
RGIS, LLC
01.2016 - 09.2016
HSE Diploma -
Northern Manhattan Improvement Corp. YouthBuild
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