Joshua Missouri
Killeen,TX
Summary
Dynamic leader with extensive experience at the Ted and Diane Connel Center for Military and Veteran Services, excelling in strategic planning and budget management. Proven track record in community outreach and crisis management, enhancing support services for military-affiliated individuals while driving engagement and compliance across diverse stakeholders.
Overview
11
11
years of professional experience
Work History
Director of Military and Veteran Services
Ted and Diane Connel Center for Military and Veteran Services
01.2022 - Current
- Represented the organization at industry events, conferences, and public meetings.
- Collaborated with senior leadership to set long-term objectives for the company.
- Developed policies and procedures to ensure compliance with corporate standards.
- Managed budgeting and financial planning processes for the organization.
- Managed crisis situations to minimize impact on operations and reputation.
- Ensured compliance with all relevant regulations, policies and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Recruited, trained, supervised, evaluated and mentored staff members.
Associate Director of Veterans Affairs
Office of Veterans Affairs
Mobile, USA
11.2017 - 05.2022
- Company Overview: University of South Alabama, Mobile, Alabama
- Collaborated with university leadership, Academic Affairs, Student Affairs and external stakeholders to enhance support services, facilitating improved access to resources and services
- Managed program budgets, ensuring that over $9.5M in resources were allocated efficiently across various services, and tracked project milestones and deliverables
- Creates events and activities for clients to ensure positive outcomes and community engagement while serving as liaison for federal and state agencies, ensuring compliance with legislation and policy
- Responsible for marketing and communication efforts in print, website, and other mediums collaborating with the Marketing and communications team to disseminate information
- Created fundraising opportunities for the University in support of stakeholder growth and development while using community events to generate energy and excitement to contribute to worthy causes
- Project budget requirements for the Office of Veterans Affairs, military student programs, and events, an estimated indirect value of more than $13.5 million annually with a direct impact on tuition of $4.5 million annually
- Develop and implement policies and procedures for more than 900 military-affiliated students and families to access programs and benefits
- Develop and implement assessment plans and manage all data, establishing program objectives and goals
- Work with alumni and community partners for student networking and career exploration through mentoring opportunities and internships (JMVAS)
- Conduct military student needs assessments to identify needs, and design programs and trainings for military students and families
- Led the planning and execution of new student and family transition programming, ensuring a smooth integration into university life for thousands of incoming students
- Managed a $406K budget from fundraising, ensuring financial accountability and reporting while improving student services and access by providing opportunities for stakeholders to connect with businesses and community partners to ease the transition of students to the campus community
- Developed and delivered training programs for staff, increasing team efficiency and effectiveness in executing large-scale events
- Collaborated with cross-departmental teams to refine and improve new student services, aligning with university strategic goals
- University of South Alabama, Mobile, Alabama
Coordinator of New Student Orientation
Office of New Student Orientation
01.2015 - 01.2017
- Company Overview: University of South Alabama
- University of South Alabama
Admissions Officer
Office of International Student Services
01.2014 - 01.2015
- Company Overview: University of South Alabama
- Organized orientation programs for 200+ international students, improving integration and retention rates
- Recruited and admitted international students, driving a 15% increase in enrollment through strategic outreach initiatives
- Evaluated international student academic documents and translated equivalency and applicability toward degree completion at the University of South Alabama
- University of South Alabama
Education
Bachelor of Arts - Political Science and Criminal Justice
University of South Alabama
Mobile, ALSkills
- Community Outreach
- Event Planning
- Public Relations
- Strategic Planning
- Regulatory Compliance
- Budget Management
- Policy Implementation
- Public Speaking
- Crisis management
- Project management
- Regulatory compliance
- Stakeholder engagement
- Team leadership
- Media relations
Websites
Projects
Boots for Troops, Using donations and collaborating with student volunteers, this student-led initiative raised funds to send care packages to deployed service members from the community.
Community Service
- Alpha Phi Alpha Fraternity Inc.
- Alabama Veterans Affairs Association
- South Alabama Veterans Council
- March of Dimes Fundraising Walk
Volunteering And Leadership
- Texas A&M University - Central Texas - Student Veterans of America, Staff Advisor, 01/2023, Present
- Texas A&M University - Central Texas, SALUTE Veteran Honor Society, Advisor, 01/2023, Present
- Texas A&M University - Central Texas-Black Student Union, Co-Advisor, 01/2023, Present
- University of South Alabama- Retention Committee, Member, 01/2014, Present
- University Disciplinary Committee, Member, 01/2016, 01/2020
- Alabama Veterans Affairs Association, Member, 01/2017, 01/2020
- University South Alabama Veterans Affairs Committee, Co-Chair, 01/2018, 01/2020
Awards And Scholarships
- Veterans Excellence in Education Recognition Award- Bronze, 08/2023, Texas Veterans Commission
- Veterans Excellence in Education Recognition Award- Silver, 08/2023, Texas Veterans Commission
- Naval Achievement Medal, United States Navy
Timeline
Director of Military and Veteran Services
Ted and Diane Connel Center for Military and Veteran Services
01.2022 - Current
Associate Director of Veterans Affairs
Office of Veterans Affairs
11.2017 - 05.2022
Coordinator of New Student Orientation
Office of New Student Orientation
01.2015 - 01.2017
Admissions Officer
Office of International Student Services
01.2014 - 01.2015
Bachelor of Arts - Political Science and Criminal Justice
University of South Alabama
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