Joshua Missouri

• Strategic Leadership: Established and led a new center serving veterans and military-connected students, creating the service model, operating procedures, partner network, communications, reporting practices, and compliance controls needed for launch.
• Executive Advisory: Advised senior leadership on Department of Defense Tuition Assistance requirements and institutional obligations under the DoD Memorandum of Understanding; translated requirements into staff training and repeatable operating practices.
• Workflow Architecture: Leveraged change management principles to re-engineer institutional compliance workflows, mitigating regulatory risk and establishing a fully documented federal and state governance framework within 120 days.
• Systems Integration: Integrated veteran support with admissions, recruiting, academic affairs, student services, financial services, career development, and executive leadership to provide a coordinated student experience.
• External Relations: Built relationships with Dobbins Air Reserve Base, governmental offices, employers, veteran
organizations, chambers of commerce, and community partners to expand resources and public visibility.
• Event Operations: Planned and executed recognition programs, outreach events, service initiatives, branch-of-service celebrations, and career-focused activities; managed registration, logistics, volunteers, media coordination, feedback, and after-action reporting.
• Public Representation: Represented Life University through university news, social media, public events, community outreach, and the Faces of Life U profile.

• Portfolio Governance: Directed the Ted and Diane Connell Military and Veteran Services Center, responsible for military and
  veteran education benefits; evaluated military credit; oversaw onboarding, recruitment, transition, engagement, student
  success, records, assessment, budget, staff performance, and institutional partnerships.
  • Fiscal Accountability: Managed operational oversight associated with more than $9.5 million in veteran-related educational
  resources, benefits, exemptions, and support services.
  • Policy Authorship: Authored the University military student Joint Services Transcript evaluation policy, establishing a
  consistent framework for evaluating military education and training for academic credit.
  • Onboarding Frameworks: Authored the military student onboarding policy, standardizing the transition of service members,
  veterans, and military family members into the University.
  • State Compliance: Served as Hazlewood Act Administrator and directed implementation of Texas veteran and dependent
  tuition exemptions, institutional controls, recordkeeping, and reporting.
  • Executive Advising: Advised the President and senior leadership on Department of Defense Memorandum of Understanding
  compliance and other federal and state requirements affecting military education benefits.
  • Talent Development: Supervised staff, student employees, interns, and veteran student leaders; hired, trained, assigned work,
  evaluated performance, and built procedures supporting consistent service and accountability.
  
  • Strategic Communications: Led outreach and communications that increased participation and engagement in veteran
  programs by approximately 60 percent; produced web content, public presentations, instructional videos, media interviews,
  and executive reports.
  • Workforce Ecosystems: Served on the planning committee for Central Texas Council of Governments workforce symposiums;
  wrote agenda content, provided institutional and military-transition expertise, and connected education leaders, workforce
  agencies, employers, government representatives, and military partners.
  • Corporate Partnerships: Worked with more than 50 employers and nonprofit organizations through veteran employment
  symposiums, benefits expos, career fairs, chambers of commerce, Workforce Solutions of Central Texas, Fort Cavazos, and
  regional partners.
  • Pipeline Innovation: Coordinated initiatives encouraging a university makerspace and workforce pipeline connecting military
  experience, education, credentials, and regional industry needs.
  • Resource Development: Secured sponsorships, gifts in kind, vendor support, food, supplies, prizes, and branded materials for
  Veterans and Patriots Week, fun runs, career programming, scholarships, and student engagement activities; tracked donors,
  expenses, participation, outcomes, and after-action improvements.
  • Distinguished Awards: Earned institutional Bronze and Silver Veteran Education Excellence Recognition Awards from the Texas Veterans Commission and state legislative recognition through a Texas House resolution honoring the office and Joshua
  Missouri's leadership.
  • Media Liaison: Represented the University in KXXV's Faces of Fort Hood profile, veteran-focused podcasts and panels,
  university news and social media, workforce forums, public events, and instructional videos on military education processes.
  

• Company Overview: University of South Alabama, Mobile, Alabama
• Collaborated with university leadership, Academic Affairs, Student Affairs and external stakeholders to enhance support services, facilitating improved access to resources and services
• Managed program budgets, ensuring that over $9.5M in resources were allocated efficiently across various services, and tracked project milestones and deliverables
• Creates events and activities for clients to ensure positive outcomes and community engagement while serving as liaison for federal and state agencies, ensuring compliance with legislation and policy
• Responsible for marketing and communication efforts in print, website, and other mediums collaborating with the Marketing and communications team to disseminate information
• Created fundraising opportunities for the University in support of stakeholder growth and development while using community events to generate energy and excitement to contribute to worthy causes
• Project budget requirements for the Office of Veterans Affairs, military student programs, and events, an estimated indirect value of more than $13.5 million annually with a direct impact on tuition of $4.5 million annually
• Develop and implement policies and procedures for more than 900 military-affiliated students and families to access programs and benefits
• Develop and implement assessment plans and manage all data, establishing program objectives and goals
• Work with alumni and community partners for student networking and career exploration through mentoring opportunities and internships (JMVAS)
• Conduct military student needs assessments to identify needs, and design programs and trainings for military students and families
• Led the planning and execution of new student and family transition programming, ensuring a smooth integration into university life for thousands of incoming students
• Managed a $406K budget from fundraising, ensuring financial accountability and reporting while improving student services and access by providing opportunities for stakeholders to connect with businesses and community partners to ease the transition of students to the campus community
• Developed and delivered training programs for staff, increasing team efficiency and effectiveness in executing large-scale events
• Collaborated with cross-departmental teams to refine and improve new student services, aligning with university strategic goals
• University of South Alabama, Mobile, Alabama

• Lifecycle Administration: Managed the Office of New Student Orientation and designed, delivered, and evaluated 13 orientation events serving approximately 200 students per event (about 2,600 students), along with Week of Welcome and campus welcome stations.
• Fiscal Control: Optimized a $406K fiscal operations budget, synergizing revenue tracking with strategic procurement strategies to ensure zero-deficit event execution across 13 major institutional lifecycles.
• Human Capital Management: Recruited, trained, scheduled, supervised, and evaluated 45 student assistants and one full-time professional; previously supervised up to 65 orientation leaders as a senior student leader.
• Campaign Design: Created detailed event schedules, presentations, student and parent communications, email and calling
campaigns, training materials, service standards, and assessment tools.
• Cross-Campus Synergy: Coordinated academic advising, registration, student services, campus departments, faculty, staff,
families, high school counselors, principals, and community partners to support enrollment and student transition.
• Culture Cultivation: Led planning and implementation of the University's first Week of Welcome program, strengthening
belonging and helping students and families navigate the institution.

• Company Overview: University of South Alabama
• Organized orientation programs for 200+ international students, improving integration and retention rates
• Recruited and admitted international students, driving a 15% increase in enrollment through strategic outreach initiatives
• Evaluated international student academic documents and translated equivalency and applicability toward degree completion at the University of South Alabama
• University of South Alabama