Joshua Molina
Houston,TX
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Amphibious Assault Vehicle Crew Chief
United States Marine Corps
03.2020 - 03.2024
- Served as a mentor to junior crew members, sharing valuable knowledge and instilling confidence in their abilities to perform under pressure.
- Improved crew performance by implementing comprehensive training programs for Amphibious Assault Vehicle operations.
- Managed resources effectively by maintaining accurate inventory records for essential vehicle components and supplies.
- Developed strong working relationships with fellow crew members, fostering a cohesive unit capable of overcoming any challenge.
- Verified inventory computations by comparing them to physical counts of stock, investigating discrepancies and errors.
Front End Assistant
Costco
09.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Head Cashier
The Home Depot Inc
01.2017 - 09.2019
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Cypress Springs High School
Cypress, TX06.2019
Skills
- Customer Service
- Time management strength
- Cash Handling
- Team Leadership
- Cross-Functional Teamwork
- Critical thinking abilities
- Operational risk management
- Time Management Capabilities
Timeline
Amphibious Assault Vehicle Crew Chief
United States Marine Corps
03.2020 - 03.2024
Front End Assistant
Costco
09.2019 - 03.2020
Head Cashier
The Home Depot Inc
01.2017 - 09.2019
High School Diploma -
Cypress Springs High School