Joshua Montour
Newport News,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. Reliable and upbeat team-player who's successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain opportunities that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Inspector
Pestout
11.2017 - 10.2023
- Performed home inspections aimed at identifying various regional pests and termite and moisture issues.
- Educated staff on safety and quality improvement strategies to uplift standards.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Wrote binding legal contracts and terms of service.
- Issued Clearance Letters needed for the purchasing or sale of residential properties.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Education
High School Diploma -
Denbigh High School
Newport News, VA07.2003
Skills
- Inspection Reporting
- Corrective Action Planning
- Quality Control
- Project Management
- Drawing Interpretation
- Sales Development
- Business Development
- Contract Preparation
- Client Account Management
- Customer Needs Assessment
- Product Sales
- Upselling
- Sales Forecasting
- Relationship Building
- Problem-Solving Skills
- Complex Problem-Solving
- Meeting Deadlines
- Conflict Resolution
- Money Handling
- Client Service
- Cash Handling
- Outgoing Personality
- Multi-Tasking Strength
- Time Management
- Sales Training
- Adapt to Diverse Groups
- Sales Expertise
- Sales Goals Attainment
- Excellent People Skills
- Verbal/Written Communication
- Guest Relations
- Strategic Planning
- Listening Skills
Certification
- Certified state WDI Inspector, Pestout - 2020-2023
- Registered Technician License - 2017-2023
Drawing, reading, writing
I enjoy the the arts, taking time to expand my mind by reading into various world histories and current events and journaling my thoughts.
Timeline
Service Inspector
Pestout
11.2017 - 10.2023
High School Diploma -
Denbigh High School