Joshua Morales
Prior Lake,MN
Summary
I am experienced with customer service, sales, and inventory management. I utilize effective communication to assist customers and maintain store organization. I also have a good track record of fostering positive shopping experience through teamwork and adaptability. I strive to be dependable and responsible in whatever task I am given.
Overview
2
2
years of professional experience
Work History
Store Associate
Target
07.2024 - 10.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Answered questions about store policies and addressed customer concerns.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Store Clerk
Zip Trip Cenex
01.2024 - 06.2024
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Operated POS systems to accurately process customer purchases.
Overnight Stocker, Maintenance
Walmart
10.2022 - 12.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and trash from sales floor.
- Enhanced store appearance for better customer experience through shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
High School Diploma -
Apple Valley High School
Apple Valley, MN06-2019
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Returns and Exchanges Handling
- Interpersonal Relationship Building
- Stock Replenishment Efficiency
- POS Systems Operation
- Goal-Driven
Timeline
Store Associate
Target
07.2024 - 10.2024
Store Clerk
Zip Trip Cenex
01.2024 - 06.2024
Overnight Stocker, Maintenance
Walmart
10.2022 - 12.2023
High School Diploma -
Apple Valley High School