Joshua Morales
Morgan Hill,CA
Summary
Dynamic Supervisor with proven success at Lowe's Home Centers, LLC, enhancing operational efficiency and customer satisfaction. Skilled in training and mentoring staff while implementing strategic inventory control measures. Recognized for fostering a collaborative team environment and achieving significant improvements in productivity through effective problem-solving and leadership.
Overview
20
20
years of professional experience
Work History
Supervisor
Lowe's Home Centers, LLC
01.2006 - 07.2025
- For the past several years, I oversaw the Building Materials, Lumber and Pro Services departments.
- I oversaw 3 million dollars in product, including the purchasing and inventory management needed to keep my three departments fully stocked.
- I gave monthly and quarterly presentations to upper management and gave reports on metrics, budgets and current trends.
- My departments consistently came in at number one for meeting and/or exceeding all projected sales.
- I led the team in daily operations and collaborated with subordinates to enhance efficiency in task execution and problem-solving.
- Highly proficient in using equipment and tools necessary for operational tasks. I trained all store employees on the forklift and other heavy equipment.
- Provided training to improve skills and knowledge of job functions. while providing a positive team environment through communication and teamwork efforts.
- Trained and mentored team members on product knowledge and company policies.
- Coordinated scheduling for staff to ensure adequate coverage during peak hours.
- Conducted performance evaluations, providing constructive feedback to improve employee productivity.
- Resolved customer complaints promptly, fostering positive relationships and enhancing satisfaction levels.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Worked closely with contractors to provide materials for new construction, remodels and home improvement projects.
Education
Associate of Arts - General Studies
Evergreen Valley College
San Jose, CA05-2005
High School Diploma -
Foothill High School
San Jose, CA06-2003
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Forklift Driving
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Operations management
Timeline
Supervisor
Lowe's Home Centers, LLC
01.2006 - 07.2025
Associate of Arts - General Studies
Evergreen Valley College
High School Diploma -
Foothill High School
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