Joshua Morales
Chicago,IL
Summary
Dedicated and results-driven professional with a strong background in customer service, adept at multitasking and effective time management. Committed to delivering exceptional experiences that leave a lasting impression on every customer. Proven ability to thrive in fast-paced environments while maintaining a focus on quality and satisfaction. Eager to leverage skills and passion for service excellence to contribute to team success.
Overview
2
2
years of professional experience
Work History
Landscaper
Grochola’s Lawn Care Services
Burbank, IL
05.2023 - Current
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge trimmers
- Cut and trimmed lawns using power mowers and edgers.
- Answered customer questions regarding care and general knowledge of landscape.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Maintained or repaired tools or equipment for safety and longevity.
Marketing
Megasaur Media
Chicago, IL
06.2025 - 08.2025
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Enhanced social media engagement through regular posting and audience interaction.
- Performed post-production work, edited sound and sequences and provided final product within time and budget constraints
- Utilized lighting, camera angles and movement to create visual styles of films.
- Maximized creative potential of shots through skillful operation of various stabilization systems such as Steadicams and gimbals.
Guest Service Representative
Monterreysecurity
Chicago, IL
05.2023 - 07.2025
- Assisted guests with seating arrangements, resolving any issues promptly and professionally.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
Education
High School Diploma -
Golder College Prep
Chicago, IL05.2025
Skills
- Bilingual
- Customer Service
- Team Collaboration
- Complex Problem-Solving
- Equipment Maintenance
- Strong Work Ethic
- Time management abilities
- Adaptability
- Reliability
Accomplishments
•Summer Internship as a Marketing specialist at Megasaur media
Timeline
Marketing
Megasaur Media
06.2025 - 08.2025
Landscaper
Grochola’s Lawn Care Services
05.2023 - Current
Guest Service Representative
Monterreysecurity
05.2023 - 07.2025
High School Diploma -
Golder College Prep