Supervisor who likes to connect with my team and to work hard. To lead by example and help my team with all that I can do
Overview
7
7
years of professional experience
Work History
Department Supervisor
The Home Depot
05.2018 - Current
Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Trained new employees on overall company and department-specific policies and procedures.
Managed team of 10 associates delegated tasks and held each employee accountable for completing assignments.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Assigned tasks and established work schedules to staff to cover operational needs.
Promoted culture focused on encouraging staff to develop skills and abilities.
Wrote out weekly schedules to maintain coverage levels for expected demands.
Maintained clean, organized workspaces for optimal functionality and employee safety.
Sales Associate
Marshalls
01.2018 - 06.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.