Joshua Morgan

AutoZone Distribution Center
Warehouse Supervisor
11/2021 to 05/2022

Supervisor for inbound and outbound dliverely sales to local stores and stores in the mid-west.
Oversee employee productivity and items selected were correct and going to the right location.
Isure all truck drivers were at the current and leagal weight for traveling and distribution.
When Needed pick automotive parts in the warehouse as a team.

Conduct the Home Delivery /Orientation Walk with homeowner and address any outstanding questions
Explain home maintenance requirements and review emergency/non-emergency procedures
Work with Regional Processing Center to schedule service appointments
Clearly set expectations for the next appointment during each interaction with homeowner
Schedule, complete and document resolution to any customer service/warranty request in a timely manner
Maintain constant communication with Superintendent with regards to final repairs before homeowner move in
Perform on-site evaluation of contracted trades completed warranty work is to homeowner satisfaction
Promptly respond to emergency service request that are received during or after business hours when assigned
Contribute as part of the community team staff with sales and construction to insure quality and preparation for homeowner walk-through
Daily information such as notes, homeowner information, P.O.'s, trade information entered into JD Edwards.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.

Meterman, Inc. Menifee, Ca.
FIELD OPERATION MANAGER
12/1999 to 09/2020


With over seventeen years of experience
Versatile, professional with management experience ranging in size from small private projects to full scale million dollar projects
Ability to oversee and manage multiple individuals while ensuring timely completion of project deadlines all while remaining on or under budget. Primary contact for all customer service issues, concerns and questions with owners and managers
Maintained all work orders for current jobs, kept daily work logs
Insepect and monitor work areas and maintained very strict protocol
Tool Skills: Bob Cat, Chop Saw, Sazsaw and all above ground tools
Job foreman from breaking ground to final finish
Trained and developed new employees with above and below ground utilities
Trained Manufactured home managers for above ground gas remedial tasks to pass inspection with California Public Utilities Commission (CPUC)

Responsible for pulling permits from the Housing and Community
Development (HCD) for underground/above ground utilities for the state ofEDUCATION
Established positive and effective communication among unit staff and organization leadership, reducing mis-communications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.

With over seventeen years of experience
Versatile, professional with management experience ranging in size from small private projects to full scale million dollar projects
Ability to oversee and manage multiple individuals while ensuring timely completion of project deadlines all while remaining on or under budget. Primary contact for all customer service issues, concerns and questions with owners and managers
Maintained all work orders for current jobs, kept daily work logs
Insepect and monitor work areas and maintained very strict protocol
Tool Skills: Bob Cat, Chop Saw, Sazsaw and all above ground tools
Job foreman from breaking ground to final finish
Trained and developed new employees with above and below ground utilities
Trained Manufactured home managers for above ground gas remedial tasks to pass inspection with California Public Utilities Commission (CPUC)

Responsible for pulling permits from the Housing and Community
Development (HCD) for underground/above ground utilities for the state ofEDUCATION
Established positive and effective communication among unit staff and organization leadership, reducing mis-communications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.

Oversaw entire staff and fiscal year budgets
Efficiently worked with other company management to execute sales and market expansion
Effectively handled all operational aspects of the Service Department including the banking function.

EDUCATION! Business and Liberal Arts Studies
Fullerton College, Fullerton, CA
New Horizons Computer Learning Anaheim Ca. A+ Certification Program