Joshua Morris
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
Work History
Sr. Operational Admin
FedEx Ground
02.2024 - Current
- My day-to-day activities include but are not limited to Quality Assurance where I work damages, address correction, overgoods & appointments
- TMS
- My Schedule
- Dock ROM
- Helped in 2.0 building multiple times
- Participated in regular safety meetings to promote awareness among team members and ensure adherence to established guidelines.
- Investigated customer complaints to take necessary corrective actions.
Package Handler Trainer
FedEx Ground
07.2023 - 02.2024
- My day-to-day activities include but are not limited to Training on how to properly lift NCs, Proper loading and unloading of Tugger carts, Operating Tugger (PIT) driving route and drop offs
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
Package Handler
FedEx Ground
09.2021 - 07.2023
- My day-to-day activities include but are not limited to, Loading FedEx ground vans during the preload sort, for those packages to be delivered for that day, responsible for taping packages that have any fray or tear in its opening, and making sure all packages are loaded safely and efficiently
- Trained new people how to Van line load scan and load, worked through 999s
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Manager
Schlotzsky's
01.2019 - 02.2020
- Check the tills (Cash Draws) and put them out check the deposit
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Check shipment if one was ordered
- Inventory ordering and inventory count
- Interviews
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Manager
Mama Fu's Asian House
03.2016 - 11.2018
- My duties started as delivery driver / server after about five months was promoted to Hourly Manager where I open or close the store
- Checking Deposit Safe tills and Spare cash is balanced make or get change when dropping off the deposit
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Sent to other stores to help train and help open stores for grand openings
Senior Game Advisor
GameStop
09.2014 - 12.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
Education
High School Diploma -
Midway High School
Waco, TX06.2015
Associate of Arts - Business Administration And Management
McLennan Community College
Waco, TX06-2018
Skills
- Team leadership
- Decision-making
- Time management
- Customer service
- Verbal and written communication
- Problem-solving
Accomplishments
Employee of the month November 2024 & February 2023
Awards
I was a Recipient of employee of the month for November2024 & February2023 and the Recipient of FedEx Ground QRP Titanium Certificate of Recognition Issued on September9,20213 x Gold all in the month of November.
Timeline
Sr. Operational Admin
FedEx Ground
02.2024 - Current
Package Handler Trainer
FedEx Ground
07.2023 - 02.2024
Package Handler
FedEx Ground
09.2021 - 07.2023
Manager
Schlotzsky's
01.2019 - 02.2020
Manager
Mama Fu's Asian House
03.2016 - 11.2018
Senior Game Advisor
GameStop
09.2014 - 12.2017
High School Diploma -
Midway High School
Associate of Arts - Business Administration And Management
McLennan Community College